IT channel products and services

Arrow enterprise team beefs up services capabilities

One of the big perpetual gripes of channel types is the amount of investment it often takes to get their technical services teams up to snuff on certain new technologies, especially when things are as tight as they have been for the past two years.

Have you automated your professional services biz yet?

Is it me or is there a heck of a lot of activity going around in the professional services automation (PSA) world right now? I've always been intrigued by these applications, because of the discipline and process that they can bring to a solution providers day-to-day operations. Right now, I'm...

Jerry York, who left his mark on IBM, GM, dead

Jerry York, the legendary numbers guy who played key roles at GM, IBM, Apple and other fortune 500 giants, died today. The cause was reported to be an

Ask yourself: How can this vendor program help my company get where it wants to be?

Empowerment is one of those words that gets thrown around a lot these days, but I really love that Motorola has decided to call upon this theme as the name of its expansive new program for folks rallying around their enterprise mobility and communications technologies. It's called, simply,

Symantec’s partner collaboration ethos

Most technology vendors talk the talk about why partner-to-partner collaboration is so important for their channel. Symantec continues to encourage it through its referral program, which has now been in place for about a year.

Microsoft to NetSuite: Take that!

Things are getting good in mid-market ERP--a segment that could use some caffeination. Microsoft is offering NetSuite shops $850 per user  in credit to move to its ERP lines.  The money goes to end users--presumably the partner benefit would come from implementation work  involved in...

Forecast: Clear skies for cloud computing

Novell tries to calm the storm

Novell, trying to calm the roiled waters over an unexpected buyout bid, sought to reassure partners that it's "business as usual." That was the message in an email sent by Novell CEO Ron Hovsepian...

Facebook: A VAR’s best CRM tool

HP recruits next channel chief from Lenovo

Channel sources have speculated for months about who will replace Adrian Jones as top channel poobah at HP. In the last week, speculation narrowed down to candidates from IBM, but the winner looks to be...