CRM

Research: CRM spending boost will outstrip those for productivity suite, ERP apps

Just how important is it for businesses to fix customer service and overall customer relations now that the economy is showing signs of improvement? Important enough for the CRM (aka customer relationship management) category to emerge as the top focus of spending increases in a new survey about...

Facebook: A VAR’s best CRM tool

NetSuite to Sage partners: Bring new customers to us and split the revenue for first year

A full court press is on for the loyalty of Sage partners. On demand business management applications developer NetSuite has launched a program that will allow Sage partners to split the revenue they generate by bringing new business to the NetSuite platform during the first year of their...

EDS touts self as Microsoft-hosted CRM BFF (for now)