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December 19, 2007  10:40 AM

Big channel questions loom in 2008



Posted by: badarrow
Barbara Darrow, Cisco, Direct reseller channel conflict, Enterprise applications, Google, Microsoft, SMB, Software as a service (SaaS), Supplier relationship management, Virtualization, VoIP over IP (VoIP)

What will be the defining partner issues of the coming year? Here's a completely unscientific take on what solution providers of all stripes should watch for. One: Will Dell's new-found (or born again) 

December 18, 2007  8:51 AM

Resolve to under-promise and over-deliver in 2008



Posted by: Heather Clancy
Heather Clancy, IT buyer market research, Reseller channel business development, SMB

I get sort of stubborn about using my mobile gadget to bridge my person and business life. It’s pretty simple: I forget things. This has caused all sorts of heartache for me in the past, especially when it comes to synchronizing my various smart phones with both my work and personal computers....


December 17, 2007  11:20 AM

Vista: Worst product of ‘07?



Posted by: badarrow
Barbara Darrow, Microsoft, Mobile networking technology, Networking technology

Here's one story you could see coming down the pike: PC World names Vista the biggest tech disappointment of the year.

The subhead: "No Wow, No How."

It's not that the new Windows client is...


December 10, 2007  8:44 AM

After CompUSA: Random thoughts on retail



Posted by: badarrow
Barbara Darrow, Servers and desktop hardware, Software as a service (SaaS)

The  imminent demise of CompUSA sparks a now-familiar debate over the viability of brick-and-mortar retail outlets. That discussion should be buried: There will always be room for physical stores, although their nature will change...


December 7, 2007  11:27 AM

Dell gets partner religion (again)



Posted by: badarrow
Barbara Darrow, Data storage management, Direct reseller channel conflict, Microsoft, Reseller channel business development, Server virtualization, Servers and desktop hardware, Supplier relationship management, Systems and systems management

Well, credit Dell with putting on a  good show for solution providers with its most recent pledge...


December 6, 2007  3:59 PM

Some storage trends that may shape solution providers’ 2008 plans



Posted by: Heather Clancy
Data storage management, Heather Clancy, Reseller channel business development

I keep forgetting how hard it is to take notes about a panel that I'm moderating myself. But that doesn't stop me from trying. I picked up several compelling tidbits earlier this week during pretty much all the presentations at the


December 5, 2007  1:24 PM

Microsoft gets new Americas sales chief



Posted by: badarrow
Barbara Darrow, Channel partner programs, Microsoft

Microsoft's filled a key sales post according to this IT World  story.The company tapped  Robert YoungJohns, formerly a Sun Microssytems exec and Callidus...


December 2, 2007  10:53 PM

Reller seques from biz apps to Windows



Posted by: badarrow
Barbara Darrow, Enterprise applications, Microsoft

Tami Reller is now CFO of Microsoft's Platform & Services Division. She retains her corporate vice president title and now reports to Kevin Johnson, president of PSD, according to an internal announcement made last week. Reller, with her Great Plains roots, has long history with the company's...


November 28, 2007  5:24 PM

Write a business plan, do some soul searching



Posted by: Heather Clancy
Heather Clancy, Reseller channel business development

So, here's the thing. Yesterday, I was reading a story in The Wall Street Journal about how plain old e-mail is becoming the next spam problem. And I had the realization: This story is SO all about me. For me, e-mail is a procrastination tool. I've been trained to justify jumping...


November 27, 2007  10:31 AM

Vista capable? Rrrrrrrriiiiiigggghhhhht…



Posted by: badarrow
Barbara Darrow, Microsoft, Supplier relationship management

You could see this one coming. Two sets of plaintiffs are trying to make their lawsuit over Microsoft's "Vista-capable" claims into a class action tiff. Vista has hit more than it's share of