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March 19, 2010  9:32 PM

Have you automated your professional services biz yet?



Posted by: Heather Clancy
Autotask, ConnectWise, Heather Clancy, IT channel products and services

Is it me or is there a heck of a lot of activity going around in the professional services automation (PSA) world right now? I've always been intrigued by these applications, because of the discipline and process that they can bring to a solution providers day-to-day operations. Right now, I'm...

March 18, 2010  5:35 PM

Jerry York, who left his mark on IBM, GM, dead



Posted by: badarrow
Barbara Darrow, IBM, IT channel products and services, Jerry York, Lou Gerstner

Jerry York, the legendary numbers guy who played key roles at GM, IBM, Apple and other fortune 500 giants, died today. The cause was reported to be an


March 17, 2010  3:29 PM

Ask yourself: How can this vendor program help my company get where it wants to be?



Posted by: Heather Clancy
Heather Clancy, IT channel products and services, mobility, Motorola, Motorola PartnerEmpower

Empowerment is one of those words that gets thrown around a lot these days, but I really love that Motorola has decided to call upon this theme as the name of its expansive new program for folks rallying around their enterprise mobility and communications technologies. It's called, simply,


March 12, 2010  3:30 AM

Symantec’s partner collaboration ethos



Posted by: Heather Clancy
Heather Clancy, IT channel products and services, Symantec channel

Most technology vendors talk the talk about why partner-to-partner collaboration is so important for their channel. Symantec continues to encourage it through its referral program, which has now been in place for about a year.


March 11, 2010  4:59 PM

Microsoft to NetSuite: Take that!



Posted by: badarrow
Barbara Darrow, ERP, IT channel products and services, Microsoft, NetSuite

Things are getting good in mid-market ERP--a segment that could use some caffeination. Microsoft is offering NetSuite shops $850 per user  in credit to move to its ERP lines.  The money goes to end users--presumably the partner benefit would come from implementation work  involved in...


March 10, 2010  7:06 PM

Deshaies continues Microsoft diaspora to Sage



Posted by: badarrow
Barbara Darrow, ERP, IT channel products and technologies, Jodi Uecker-Rust, Microsoft, Robert Deshaies, Sage Software

Embarrassing to have missed this one but Robert Deshaies, once a channel exec at Microsoft, is now at Sage Software. Sage competes with Microsoft ERP and CRM...


March 5, 2010  4:28 PM

Oracle gets into helping Haiti



Posted by: badarrow
Barbara Darrow, Haiti, IT channel products and technologies, Oracle, Salesforce.com

Oracle wants to raise $1 million for Haiti relief at the upcoming BNP Paribas Open in Indian Wells, Calif. The "Hit for Haiti" event will feature tennis greats Roger Federer, Rafael Nadal, Martina Navratilova, Steffie Graf, Lindsay Davenport, Martina...


March 5, 2010  3:50 PM

Novell tries to calm the storm



Posted by: badarrow
Barbara Darrow, Elliot, IP, IT channel products and services, Novell, patents, Unix

Novell, trying to calm the roiled waters over an unexpected buyout bid, sought to reassure partners that it's "business as usual." That was the message in an email sent by Novell CEO Ron Hovsepian...


March 2, 2010  7:34 PM

Microsoft calls do-over on phone effort



Posted by: badarrow
Android, Barbara Darrow, iPhone, IT channel products and technologies, Microsoft, Windows Mobile, Windows Phone 7

Microsoft has gone back to square one on its mobile phone effort--the new Windows Phone 7 Series bears little resemblance to its predecessor. That's a good thing. The Windows mobile debacle- which...


February 23, 2010  8:43 PM

HP recruits next channel chief from Lenovo



Posted by: badarrow
Add new tag, Adrian Jones, Barbara Darrow, HP, IT channel products and services, Stephen DiFranco

Channel sources have speculated for months about who will replace Adrian Jones as top channel poobah at HP. In the last week, speculation narrowed down to candidates from IBM, but the winner looks to be...


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