Channel Marker:

Heather Clancy


February 10, 2008  10:19 AM

Bright idea: Rhode Island VAR attempts to demystify technology



Posted by: Heather Clancy
Authors, Heather Clancy, Information technology services, Reseller channel business development

I'll be the first to admit that I'm not as up-to-date on some technology trends as I used to be when I was covering some of these issues on a daily basis. Moreover, I am as susceptible to tunnel vision as the next person, although I just happen to deal with a whole bunch of tunnels at once. I've...

January 30, 2008  1:32 PM

Time for VARs to get more adept at mobile



Posted by: Heather Clancy
Authors, Heather Clancy, Information technology services, IT channel products and technologies, Mobile networking technology, News, Reseller channel business development

CompTIA (the Computing Technology Industry Association) has released some data that finds that IT departments are spending more money and resources supporting various mobile communications and computing devices, especially the BlackBerry. To start, close to two-thirds of the 816 people who...


January 28, 2008  10:14 PM

Attention MSPs: There’s a new online tech support site in town. Interested?



Posted by: Heather Clancy
Authors, Collaboration software, Heather Clancy, Information technology services, Managed services providers, News, Reseller channel business development, Software as a service (SaaS), VAR training, certification

The exclusive Demo conference held several times each year is usually replete with great Web concepts and technologies that won't really be relevant for the channel for at least a year down the road. But, behold, this week's conference boasts at least one major exception in the form of


January 17, 2008  10:22 PM

Watch these channel women: They have an agenda



Posted by: Heather Clancy
Authors, Channel partner programs, Heather Clancy, Reseller channel business development

I am always highly conflicted when I do what I am about to do: Write about women in the channel in some sort of special way. For the longest time, I debated whether or not I should make any big deal out of someone's gender as a business attribute. But as I've reached some magic milestone...


January 11, 2008  9:50 AM

Business planning: Should you or shouldn’t you? Yes, you should



Posted by: Heather Clancy
Authors, Channel partner programs, Heather Clancy, Reseller channel business development, Vendor partner business issues

First, a disclosure. I've been thinking about business planning lately for two big reasons: First, because it's the sort of thing I've been doing for myself to get ready for 2008 and, second, because my new employer, SWOT Management Group, advocates business...


December 31, 2007  12:17 PM

From sleepers to jeepers! 5 trends that will sneak up on the high-tech channel in 2008



Posted by: Heather Clancy
Authors, Data storage management, Heather Clancy, Information technology services, IT channel products and technologies, Managed services providers, Reseller channel business development, Software as a service (SaaS)

My old, er long-time, colleague Barbara Darrow beat me to the punch about a week ago by posing 10 questions that are likely to define the businesses of every VAR, reseller, systems integrator, IT solution provider—whatever you choose to call yourself and your company—in 2008. She was wise in...


December 27, 2007  2:16 PM

Will the IT economy go south in 2008?



Posted by: Heather Clancy
Authors, Heather Clancy, Information technology services, IT buyer market research

I'm supposed to write some insightful list of predictions this time of year. Once I figure out what to say, I'll get right on that. But first, I wanted to write about some survey results released a few days ago by uber-solution provider CDW. The data,


December 18, 2007  8:51 AM

Resolve to under-promise and over-deliver in 2008



Posted by: Heather Clancy
Heather Clancy, IT buyer market research, Reseller channel business development, SMB

I get sort of stubborn about using my mobile gadget to bridge my person and business life. It’s pretty simple: I forget things. This has caused all sorts of heartache for me in the past, especially when it comes to synchronizing my various smart phones with both my work and personal computers....


December 6, 2007  3:59 PM

Some storage trends that may shape solution providers’ 2008 plans



Posted by: Heather Clancy
Data storage management, Heather Clancy, Reseller channel business development

I keep forgetting how hard it is to take notes about a panel that I'm moderating myself. But that doesn't stop me from trying. I picked up several compelling tidbits earlier this week during pretty much all the presentations at the


November 28, 2007  5:24 PM

Write a business plan, do some soul searching



Posted by: Heather Clancy
Heather Clancy, Reseller channel business development

So, here's the thing. Yesterday, I was reading a story in The Wall Street Journal about how plain old e-mail is becoming the next spam problem. And I had the realization: This story is SO all about me. For me, e-mail is a procrastination tool. I've been trained to justify jumping...


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