Channel Marker:

Information technology services

December 26, 2008  2:03 PM

IT services warning: Rough sailing ahead

Posted by: badarrow
Authors, Barbara Darrow, Information technology services

If they're not already kaput, the days of open-ended IT consulting engagements soon will be. Unisys, a big IT consultancy and integrator and also a tech vendor, kicked off the holiday season on a bleak note. Last week Unisys...

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December 23, 2008  12:49 PM

Whose cloud is it anyway?

Posted by: badarrow
Authors, Barbara Darrow, Cisco, Direct reseller channel conflict, IBM, Leading technology vendors, Microsoft, News, Software as a service (SaaS), Vendor partner business issues

Raise your hand if you've heard enough about the proverbial cloud yet. Understood. The hypefest has been enormous. And the payoff? Not there yet. Continued »

December 22, 2008  1:07 PM

Virtualization predictions for 2009

Posted by: Bcournoyer
Colin Steele, Microsoft, Server virtualization, Software as a service (SaaS), Tech Blogs, VMware

With the end of the year approaching, virtualization pundits are coming out with their predictions for 2009. I won't be coming out with any of my own -- I had to sell my crystal ball to buy a few last-minute Christmas gifts -- but here's a roundup of what the experts say to expect in the next 12...

December 9, 2008  10:42 AM

Gartner: 10 ways IT service providers can win wallet share

Posted by: Heather Clancy
Authors, Heather Clancy, Information technology services, Reseller channel business development

OK, so you've made the swap-over to emphasize services. Problem is, lot of other resellers are telling the same story. So, how can you differentiate, especially in a nasty economic climate?

December 1, 2008  3:05 PM

Black Friday turns bloody

Posted by: badarrow
Authors, Barbara Darrow, Dell, Hewlett-Packard, Information technology services, Microsoft, News

Whoa. Retailers can't catch a break this year. First of all there's this little thing called a recession, which we're now officially in,  according to the National Bureau of Economic Research, otherwise known as NBER. (Thanks for the heads up...

November 25, 2008  9:35 PM

Looking for a silver lining in IT spending predictions

Posted by: Heather Clancy
Authors, Heather Clancy, Information technology services, IT buyer market research

Just wanted to officially add my name to the list of journalists and industry analysts seeking positive news, especially when it comes to economic growth. Tell me good things, I want to hear them! But I am obliged to update readers on two pieces of data that I came across in the past week that...

November 21, 2008  2:44 PM

EPEAT makes it easier for resellers to be green

Posted by: Heather Clancy
Authors, Channel partner programs, Heather Clancy, Information technology services, IT channel products and technologies, Reseller channel business development, Servers and desktop hardware, SMB, VAR training, certification, Vendor partner business issues

Anyone who has any interest in representing green technology is familiar with the EPEAT rating system (EPEAT stands for Electronic Product Environmental Assessment Tool). At least I hope you are, since the government uses this information to guide procurement...

November 21, 2008  2:16 PM

What ‘net new’ kemosabe?

Posted by: badarrow
Authors, Barbara Darrow, Google, Leading technology vendors, Microsoft, News, Oracle, Software as a service (SaaS), Sun, Vendor partner business issues

The dirty little secret of software, is the tectonic shift of the whole business from selling new licenses to selling upgrades. There just aren't that many green field opportunities left.

"Well, duh," you might say. "What's the big deal?" For resellers or for solution providers who sell...

November 20, 2008  10:28 AM

DR testing: Adding value

Posted by: StorageSwiss
Data center disaster recovery planning, George Crump

At the recent Storage Decisions event in San Francisco, I had the pleasure of sitting through Jon Toigo's presentation on disaster recovery testing. The first stat that jumped out at me during the presentation was how little DR plans are actually tested. According to Jon's research, more than 50%...

November 17, 2008  1:20 PM

Microsoft-hosted ERP: Still a mystery

Posted by: badarrow
Barbara Darrow, Collaboration software, Email -- Exchange, Outlook, Enterprise applications, IT channel products and technologies, Microsoft, Software as a service (SaaS), Vendor partner business issues

Microsoft has been all over the map about whether it will offer self-hosted ERP. Company CEO Steve Ballmer some years ago told solution provider partners that the vendor would offer...

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