Channel Marker:

Managed services providers


February 26, 2008  10:29 PM

Craving managed services stats and best practices? CompTIA wants to help



Posted by: Heather Clancy
Channel partner programs, Heather Clancy, Information technology services, Managed services providers, Software as a service (SaaS), VAR training, certification

With most consumers of information technology expected to ratchet up their spending on managed services this year, the Computing Technology Industry Association (CompTIA) has started a Web site intended to aid VARs and resellers figuring out whether the business model is right for their own...

February 15, 2008  1:50 PM

PR-mageddon!



Posted by: Bcournoyer
Channel partner programs, Cisco, Managed services providers, SMB

One of the toughest parts of being an IT writer is deciphering the press releases that vendors send out to pitch their latest products, services and partner programs. Some are well written, informative and easily understandable. But a lot are heavy on what the Wall Street Journal recently...


January 28, 2008  10:14 PM

Attention MSPs: There’s a new online tech support site in town. Interested?



Posted by: Heather Clancy
Authors, Collaboration software, Heather Clancy, Information technology services, Managed services providers, News, Reseller channel business development, Software as a service (SaaS), VAR training, certification

The exclusive Demo conference held several times each year is usually replete with great Web concepts and technologies that won't really be relevant for the channel for at least a year down the road. But, behold, this week's conference boasts at least one major exception in the form of


December 31, 2007  12:17 PM

From sleepers to jeepers! 5 trends that will sneak up on the high-tech channel in 2008



Posted by: Heather Clancy
Authors, Data storage management, Heather Clancy, Information technology services, IT channel products and technologies, Managed services providers, Reseller channel business development, Software as a service (SaaS)

My old, er long-time, colleague Barbara Darrow beat me to the punch about a week ago by posing 10 questions that are likely to define the businesses of every VAR, reseller, systems integrator, IT solution provider—whatever you choose to call yourself and your company—in 2008. She was wise in...


December 24, 2007  11:56 AM

Diamond steps down from top ePartners slot



Posted by: badarrow
Barbara Darrow, Channel partner programs, Direct reseller channel conflict, Managed services providers, Microsoft, Reseller channel business development, Software as a service (SaaS), Supplier relationship management

Howard Diamond, who has been CEO and chairman of ePartners, is relinquishing the CEO post.  Michael McCarthy has been promoted from president to CEO, according to  a 


October 31, 2007  2:02 AM

NetSuite puts Ellison’s shares in ‘lock box’



Posted by: badarrow
Barbara Darrow, Direct reseller channel conflict, Managed services providers, Oracle, SMB, Software as a service (SaaS)

At last, someone at NetSuite (or maybe Oracle) has figured out that Larry Ellison’s stake in NetSuite is the conflict-of-interests outsiders have been flagging for years. According to recent NetSuite filings, Oracle CEO Ellison will put


October 30, 2007  6:43 AM

Time to recalibrate your thinking about printing and imaging



Posted by: Heather Clancy
Authors, Data storage management, Heather Clancy, IT buyer market research, Managed services providers, Network and application security, Reseller channel business development, SMB

Been prepping this week for a presentation I'm giving on behalf of my colleagues at channel consulting firm SWOT Management Group to Oki Data's solution provider advisory council (full disclosure on where my head is right...


October 3, 2007  8:22 AM

Symantec adds bot protection to managed security services



Posted by: Bcournoyer
Managed services providers, Network and application security, News, Software as a service (SaaS)

Symantec continued its services push today by boosting its managed security services (MSS) with bot protection. MSS customers will receive the added protection free with their current subscriptions,...


October 2, 2007  8:56 AM

Microsoft addresses Google, Zoho online apps



Posted by: badarrow
Barbara Darrow, Collaboration software, Direct reseller channel conflict, Google, Managed services providers, Microsoft, Software as a service (SaaS)

Microsoft let another shoe drop Monday in its "software plus services" take on software-as-a-service First it announced a free service, with the catchy name Microsoft Office Live Workspace. This will let users securely access their stored online documents and files from anywhere. Users can...


September 24, 2007  9:58 PM

MSPAlliance launches first vendor accreditation program



Posted by: Brein Matturro
Intel, Managed services providers, VAR training, certification

As the MSPAlliance kicked off its fall managed services conference in San Jose, Calif., the organization announced the launch of its vendor accreditation program (VAP) for the managed services industry. Designed by MSPs as a benchmark for vendors who sell to the MSP community,...


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