Channel Marker:

Managed services providers


November 10, 2011  7:41 PM

Gartner: Security services boom anticipated



Posted by: Heather Clancy
Heather Clancy, IT channel products and services, Managed services providers, security services

Market research firm Gartner is predicting that spending for security services will mushroom not just this year, but between now and 2015. Of particular interest to managed service providers should be the fact that the managed portion of the security services pie is slated to almost double...

August 23, 2010  2:09 PM

New templates for running your MSP business better



Posted by: Heather Clancy
CompTIA, Heather Clancy, IT channel products and services, Managed services providers, MSP, MSP Partners

If you're looking for some help in bringing discipline to your managed services business, CompTIA and the MSP Partners organization have created four new templates that cover various aspects of running a practice.


November 20, 2009  2:48 PM

Why managed print services are worth a deeper look



Posted by: Heather Clancy
Heather Clancy, IT channel products and services, Managed Print Services, Managed services providers, OKI Data, Xerox

This is the time of year when journalists go nuts doing look-ahead or look-back interviews, and I am no exception. One of the subjects upon which I feel I owe myself a better education is managed services related to printer technology, because I feel it's one of those iceberg subjects. In other...


November 13, 2008  12:23 PM

Tata starts Web 2.0 business practice



Posted by: Heather Clancy
Authors, Channel partner programs, Heather Clancy, Information technology services, Managed services providers, Reseller channel business development, Vendor partner business issues

Taking a break from writing a couple of presentations for next week's distributor Synnex's Varnex community event to write about an interesting announcement I saw yesterday from Tata Consultancy Services and


October 24, 2008  8:20 AM

Symantec’s Security Operations Center: A look inside



Posted by: Bcournoyer
Colin Steele, Managed services providers, Network and application security, Symantec

During last week's Symantec Partner Engage conference, I got to do something only 200 of Symantec's 17,500 employees can do: access the company's Security Operations Center (SOC). The SOC in Alexandria, Va. is one of Symantec's four centers throughout the world. The others are in England,...


October 18, 2008  7:15 PM

Could hosted services spur tension between distributor and partner?



Posted by: rivkalittle
Application development, Channel partner programs, Direct reseller channel conflict, Enterprise applications, Information technology services, IT channel products and technologies, Managed services providers, News, Reseller channel business development, Rivka Little, Software as a service (SaaS), VAR training, certification, Vendor partner business issues

San Diego -- Ingram Micro CEO Greg Spierkel faced a funny question from partners at the VentureTech Network (VTN) conference here Thursday morning: “What do we do that drives you crazy?” Spierkel’s answer? “Buying from my competitors.”


October 1, 2008  7:53 AM

R.I.P., V.A.R.?



Posted by: Bcournoyer
Colin Steele, Managed services providers, Microsoft, VAR training, certification

If you're a value-added reseller, I've got some bad news for you. Are you sitting down? You should probably be sitting down for this one. You ready? OK. Here goes ... You're dead. Continued...

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September 10, 2008  7:17 AM

When you’re merging with another solution provider, it’s the first 90 days that count the most



Posted by: Heather Clancy
Authors, Heather Clancy, Information technology services, Managed services providers, Vendor partner business issues

It's official, Incentra Solutions CEO Tom Sweeney says the solution provider will pause for a bit of a breather in its whirlwind acquisition spree, which has seen the company buy out at least a half-dozen other VARs over the past three years. Now,...


September 3, 2008  1:46 PM

Google Chrome’s tremendous upside potential



Posted by: Bcournoyer
Google, Managed services providers, Microsoft, Software as a service (SaaS), Tech Blogs

Google Chrome isn't anything special as a Web browser -- at least not yet. Sure, Chrome is fast and clean-looking. But it really doesn't have any "Cool! I...


July 7, 2008  1:24 PM

Microsoft: We will cut partners in on our hosted infrastructure services



Posted by: badarrow
Barbara Darrow, Channel partner programs, Direct reseller channel conflict, Email -- Exchange, Outlook, IT buyer market research, IT channel products and technologies, Managed services providers, Microsoft, News, Software as a service (SaaS)

The word wafting around the Microsoft Worldwide Partner Conference is that the company will at last outline partner rebate/commission structure for those partners bringing customers to Microsoft-hosted solutions including the Microsoft