August 23, 2010 2:09 PM
Posted by: Heather Clancy
CompTIA,
Heather Clancy,
IT channel products and services,
Managed services providers,
MSP,
MSP PartnersIf you're looking for some help in bringing discipline to your managed services business, CompTIA and the MSP Partners organization have created four new templates that cover various aspects of running a practice.
November 20, 2009 2:48 PM
Posted by: Heather Clancy
Heather Clancy,
IT channel products and services,
Managed Print Services,
Managed services providers,
OKI Data,
XeroxThis is the time of year when journalists go nuts doing look-ahead or look-back interviews, and I am no exception. One of the subjects upon which I feel I owe myself a better education is managed services related to printer technology, because I feel it's one of those iceberg subjects. In other...
November 13, 2008 12:23 PM
Posted by: Heather Clancy
Authors,
Channel partner programs,
Heather Clancy,
Information technology services,
Managed services providers,
Reseller channel business development,
Vendor partner business issuesTaking a break from writing a couple of presentations for next week's distributor Synnex's Varnex community event to write about an interesting announcement I saw yesterday from Tata Consultancy Services and
October 24, 2008 8:20 AM
Posted by: Bcournoyer
Colin Steele,
Managed services providers,
Network and application security,
SymantecDuring last week's Symantec Partner Engage conference, I got to do something only 200 of Symantec's 17,500 employees can do: access the company's Security Operations Center (SOC).
The SOC in Alexandria, Va. is one of Symantec's four centers throughout the world. The others are in England,...
October 18, 2008 7:15 PM
Posted by: rivkalittle
Application development,
Channel partner programs,
Direct reseller channel conflict,
Enterprise applications,
Information technology services,
IT channel products and technologies,
Managed services providers,
News,
Reseller channel business development,
Rivka Little,
Software as a service (SaaS),
VAR training, certification,
Vendor partner business issuesSan Diego -- Ingram Micro CEO Greg Spierkel faced a funny question from partners at the VentureTech Network (VTN) conference here Thursday morning: “What do we do that drives you crazy?”
Spierkel’s answer?
“Buying from my competitors.”
October 1, 2008 7:53 AM
Posted by: Bcournoyer
Colin Steele,
Managed services providers,
Microsoft,
VAR training, certificationIf you're a value-added reseller, I've got some bad news for you.
Are you sitting down? You should probably be sitting down for this one.
You ready? OK. Here goes ...
You're dead.
Continued...
September 10, 2008 7:17 AM
Posted by: Heather Clancy
Authors,
Heather Clancy,
Information technology services,
Managed services providers,
Vendor partner business issuesIt's official, Incentra Solutions CEO Tom Sweeney says the solution provider will pause for a bit of a breather in its whirlwind acquisition spree, which has seen the company buy out at least a half-dozen other VARs over the past three years. Now,...
September 3, 2008 1:46 PM
Posted by: Bcournoyer
Google,
Managed services providers,
Microsoft,
Software as a service (SaaS),
Tech BlogsGoogle Chrome isn't anything special as a Web browser -- at least not yet.
Sure, Chrome is fast and clean-looking. But it really doesn't have any "Cool! I...
July 7, 2008 1:24 PM
Posted by: badarrow
Barbara Darrow,
Channel partner programs,
Direct reseller channel conflict,
Email -- Exchange, Outlook,
IT buyer market research,
IT channel products and technologies,
Managed services providers,
Microsoft,
News,
Software as a service (SaaS)The word wafting around the Microsoft Worldwide Partner Conference is that the company will at last outline partner rebate/commission structure for those partners bringing customers to Microsoft-hosted solutions including the Microsoft
