Posted by: Bcournoyer
Channel partner programs, Direct reseller channel conflict, News, SMB, Software as a service (SaaS)
Symantec today launched a Software as a Service (SaaS) security platform that it will sell both directly and through the channel.
The platform, called the Symantec Protection Network, is designed for small- and medium-sized businesses (SMBs). The first offering is a browser-based data backup and restoration service, which debuted in a beta version today and will become available later this year.
Value-added resellers (VARs) will be able to customize the service and manage it for customers, while clients who buy direct from Symantec can manage it themselves online. Symantec developed that process with its channel partners over the course of the last year to show they will not be competing against each other, said Jeffrey Housman, the senior director of product management for managed and online services.
Symantec hopes its SaaS will afford SMBs the same “high levels of service reliability and data security” as enterprise businesses, said Arthur Wong, vice president of security response and managed security services, in a statement.