Channel Marker

February 22, 2013  5:02 PM

Company-specific ‘app stores’ on the rise

Heather Clancy Heather Clancy Profile: Heather Clancy

In my 2012 trends piece for SearchITChannel, I touched on an emerging trend that (to me at least) seemed a little “out there” – the rise of application “stores” within companies that were modeled after the popular ones serving up mobile apps for the Apple iOS and Google Android.

There’s some new research out from Gartner, however, that reinforces that shift. Here’s the high-level finding: by 2017, approximately one-quarter of all businesses will run some sort of internal app store for managing corporate-sanctioned software.

The main reason this is happening? Continued »

February 21, 2013  3:13 PM

HP Connect community adds searchable index of partners

Sue Troy Sue Troy Profile: Sue Troy

By Lynn Haber

The independent business technology community for HP users, Connect, is launching on March 1 the Connect Marketplace — a searchable index of HP partners that HP Connect members can turn to when looking for products.

HP PartnerOne and AllianceOne partners can set up a free basic listing or enhance their listing for a fee.

Continued »

February 15, 2013  9:00 AM

Irrefutable link between BYOD and cloud computing

Heather Clancy Heather Clancy Profile: Heather Clancy

Perhaps the most intriguing data point from CDW’s latest “State of the Cloud Report” isn’t the fact that more than half of businesses are migrating at least a portion of their infrastructure to the cloud, it’s the revelation that close to three-quarters of them are doing this because of the Bring Your Own Device (BYOD) movement.

Continued »

February 11, 2013  2:14 AM

Why you should watch changing tides in information access

Heather Clancy Heather Clancy Profile: Heather Clancy

In the future, you can’t count on your company’s employees or potential customers to use a personal computer when accessing content. It doesn’t really matter whether you’re talking about a Facebook page, a company Web site or video information services.

Exhibit A: Close to 40 percent of those surveyed by NPD Group for its Connected Intelligence report use tablet devices or smartphones to access content, including the Internet and Facebook.

What does this mean? Continued »

February 1, 2013  2:25 PM

Gartner revises 2013 IT spending forecast higher

Heather Clancy Heather Clancy Profile: Heather Clancy

We all know that predictions, especially those to do with the information technology industry, have a way of taking a lot longer or shorter to play out than the forecasters usually consider. But journalists like me love them anyway, because they give us a sense of the way that things are trending as well as a hint of how sentiments may sway throughout the year. It’s that perception equals reality thing.

Against that backdrop, one could describe the latest IT spending forecast from Gartner as hopeful, since the firm is revising its worldwide IT spending prediction for 2013 upward. Gartner is now calling for spending of $3.7 trillion, up 4.2 percent from the last 12 months. Back in the third quarter, its researchers were calling for growth of about 3.8 percent in 2013.

One of the things that really resonated with me from the latest forecast is the optimism over “device” sales, which Gartner believes will rise 6.3 percent this year to $666 billion. Continued »

January 25, 2013  4:36 PM

MSP executive writes new book about the technology-business nexus

Heather Clancy Heather Clancy Profile: Heather Clancy

Well-respected MSP executive MJ Shoer has joined the ranks of published authors. Again.

The president and co-founder of Jenaly Technology Group Inc. in Portsmouth, NH, is one of the business experts who shared case studies for the new IT channel book, “The Tech Multiplier: The World’s Leading Technology Consultants Reveal In-Depth Case Studies of How the Smartest Businesses in the World are Leveraging Technology to Increase Profits and Reduce Waste While Safeguarding Data.”

Okay, so the title is ridiculously long, but I’d be willing to bet that the content will be super-valuable.

Shoer is one of my go-to sources for in-the-trenches information about how to run a small technology solution provider business. He started Jenaly in 1997 and recently was involved in getting cloud services startup TOGL off the ground with several other VARs and MSPs who share his vision of creating practical solutions for SMBs that want to use technology to grow their business. Way back, Shoer was involved in creating the first dial-up ISP in New Hampshire. So, yes, he has been around (like me!)

This is actually his second book. His first, “Hassle-Free Computer Support,” was published in August 2006.

Look for more channel news coverage on and follow us on TwitterFollow Heather Clancy directly.

January 24, 2013  6:34 PM

Ingram Micro CIO Mario Leone resigns

Sue Troy Sue Troy Profile: Sue Troy

By Lynn Haber, Senior Writer

After a four-year tenure at technology distributor Ingram Micro, executive vice president and CIO, Mario Leone is leaving his position. He will help with the transition through March 1. Ingram Micro’s executive vice president, global business process and cloud computing, Nimesh Dave, will take over Leone’s responsibilities until a successor is found.

Leone is responsible for significant improvements to Ingram Micro’s IT and Business Information Systems including implementation of a global network and mapping out the company’s IT architecture.

Follow us on Twitter: @ITchannelTT

January 18, 2013  8:01 AM

Survey: Majority of businesses face ‘rogue cloud’ deployments

Heather Clancy Heather Clancy Profile: Heather Clancy

One of the biggest perceived benefits of cloud software and services is also one of its biggest potential pitfalls – the ease with which they can be provisioned or turned on.

Because of this, many projects are happening without the knowledge of IT management because it’s simple for a line-of-business manager to sign up without having to hit the IT budget. That’s not necessarily a bad thing because it illustrates technology’s importance as a corporate resource, but it can present unexpected challenges for technology solution providers charged with keeping their customers’ overall IT infrastructures secure and backed up.

The extent of this phenomenon is detailed in a new global research project published this week by Symantec, Avoiding the Hidden Costs of Cloud 2013 Survey. Continued »

January 17, 2013  7:55 PM

How much money do your customers have to spend on storage?

Sue Troy Sue Troy Profile: Sue Troy

On our sister site, we’ve published the first of five slide show reports on storage administrators’ plans for their budget, from an extensive survey that was fielded in the fall. The survey posed storage-related questions to 700 respondents with storage purchasing authority, to gauge their plans around disk, tape, storage for virtual servers, networking, backup, the cloud and more. This first report focuses on how respondents’ budgets compare with those of prior years, how big they are, how they’re allocated, how much disk capacity they plan to buy, and which technologies they’re most likely to implement.

Check out the slide show and check back on the site for more to come.

January 15, 2013  2:37 PM

Call for submissions

Sue Troy Sue Troy Profile: Sue Troy

On, we’re launching a new section called “Channel Intelligence” that will feature opinions and commentary from you, our audience of VARs, MSPs and systems integrators, addressing issues related to doing business in the IT channel.

Channel Intelligence will reside on the home page; postings will be sent by newsletter to registered members of The primary audience will be your peers, but the content will be searchable on the Web, able to be read by a wide variety of people, whether vendors, potential customers or your peers.

What’s in it for you? Continued »

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