In the future, you can’t count on your company’s employees or potential customers to use a personal computer when accessing content. It doesn’t really matter whether you’re talking about a Facebook page, a company Web site or video information services.
Exhibit A: Close to 40 percent of those surveyed by NPD Group for its Connected Intelligence report use tablet devices or smartphones to access content, including the Internet and Facebook.
What does this mean? Continued »
We all know that predictions, especially those to do with the information technology industry, have a way of taking a lot longer or shorter to play out than the forecasters usually consider. But journalists like me love them anyway, because they give us a sense of the way that things are trending as well as a hint of how sentiments may sway throughout the year. It’s that perception equals reality thing.
Against that backdrop, one could describe the latest IT spending forecast from Gartner as hopeful, since the firm is revising its worldwide IT spending prediction for 2013 upward. Gartner is now calling for spending of $3.7 trillion, up 4.2 percent from the last 12 months. Back in the third quarter, its researchers were calling for growth of about 3.8 percent in 2013.
One of the things that really resonated with me from the latest forecast is the optimism over “device” sales, which Gartner believes will rise 6.3 percent this year to $666 billion. Continued »
Well-respected MSP executive MJ Shoer has joined the ranks of published authors. Again.
The president and co-founder of Jenaly Technology Group Inc. in Portsmouth, NH, is one of the business experts who shared case studies for the new IT channel book, “The Tech Multiplier: The World’s Leading Technology Consultants Reveal In-Depth Case Studies of How the Smartest Businesses in the World are Leveraging Technology to Increase Profits and Reduce Waste While Safeguarding Data.”
Okay, so the title is ridiculously long, but I’d be willing to bet that the content will be super-valuable.
Shoer is one of my go-to sources for in-the-trenches information about how to run a small technology solution provider business. He started Jenaly in 1997 and recently was involved in getting cloud services startup TOGL off the ground with several other VARs and MSPs who share his vision of creating practical solutions for SMBs that want to use technology to grow their business. Way back, Shoer was involved in creating the first dial-up ISP in New Hampshire. So, yes, he has been around (like me!)
This is actually his second book. His first, “Hassle-Free Computer Support,” was published in August 2006.
By Lynn Haber, Senior Writer
After a four-year tenure at technology distributor Ingram Micro, executive vice president and CIO, Mario Leone is leaving his position. He will help with the transition through March 1. Ingram Micro’s executive vice president, global business process and cloud computing, Nimesh Dave, will take over Leone’s responsibilities until a successor is found.
Leone is responsible for significant improvements to Ingram Micro’s IT and Business Information Systems including implementation of a global network and mapping out the company’s IT architecture.
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One of the biggest perceived benefits of cloud software and services is also one of its biggest potential pitfalls – the ease with which they can be provisioned or turned on.
Because of this, many projects are happening without the knowledge of IT management because it’s simple for a line-of-business manager to sign up without having to hit the IT budget. That’s not necessarily a bad thing because it illustrates technology’s importance as a corporate resource, but it can present unexpected challenges for technology solution providers charged with keeping their customers’ overall IT infrastructures secure and backed up.
On our sister site SearchStorageChannel.com, we’ve published the first of five slide show reports on storage administrators’ plans for their budget, from an extensive survey that was fielded in the fall. The survey posed storage-related questions to 700 respondents with storage purchasing authority, to gauge their plans around disk, tape, storage for virtual servers, networking, backup, the cloud and more. This first report focuses on how respondents’ budgets compare with those of prior years, how big they are, how they’re allocated, how much disk capacity they plan to buy, and which technologies they’re most likely to implement.
Check out the slide show and check back on the site for more to come.
On SearchITChannel.com, we’re launching a new section called “Channel Intelligence” that will feature opinions and commentary from you, our audience of VARs, MSPs and systems integrators, addressing issues related to doing business in the IT channel.
Channel Intelligence will reside on the SearchITChannel.com home page; postings will be sent by newsletter to registered members of SearchITChannel.com. The primary audience will be your peers, but the content will be searchable on the Web, able to be read by a wide variety of people, whether vendors, potential customers or your peers.
What’s in it for you? Continued »
If you haven’t started offering cloud solutions to your small-business customers yet, a new startup is vying for your attention.
The portal is being billed as an “all-in-one” cloud platform that VARs and MSPs can use to provision virtual desktops to small and midsize businesses (SMBs).
Reading up on some cloud channel adoption trends, based on a report published in late 2012 by consulting firm PartnerPath.
Since the cloud continues to arise perennially as one of the biggest business development challenges for technology solution providers, I wasn’t really surprised to read that more than half of the ones who responded to a recent PartnerPath survey still derive less than 10 percent of their revenue from cloud services.
Only 20 percent (or so) of the respondents indicated that they generate more than 20 percent of their revenue from cloud services.
High-tech journalist types are known for spouting off predictions and prognostications at the end or beginning of each year. Since I still do this routinely for SearchITChannel, I figured it would be appropriate for me to revisit what I reported 12 months ago in our story, “Four trends that will shape IT services in 2012.”
For a quick recap, here are the four themes that emerged:
- Bring your own device movement (BYOD)
- Mobile app stores
- Data management 2.0
- The cloud
So how did we do? Continued »