Channel Marker


February 1, 2013  2:25 PM

Gartner revises 2013 IT spending forecast higher

Heather Clancy Heather Clancy Profile: Heather Clancy

We all know that predictions, especially those to do with the information technology industry, have a way of taking a lot longer or shorter to play out than the forecasters usually consider. But journalists like me love them anyway, because they give us a sense of the way that things are trending as well as a hint of how sentiments may sway throughout the year. It’s that perception equals reality thing.

Against that backdrop, one could describe the latest IT spending forecast from Gartner as hopeful, since the firm is revising its worldwide IT spending prediction for 2013 upward. Gartner is now calling for spending of $3.7 trillion, up 4.2 percent from the last 12 months. Back in the third quarter, its researchers were calling for growth of about 3.8 percent in 2013.

One of the things that really resonated with me from the latest forecast is the optimism over “device” sales, which Gartner believes will rise 6.3 percent this year to $666 billion. Continued »

January 25, 2013  4:36 PM

MSP executive writes new book about the technology-business nexus

Heather Clancy Heather Clancy Profile: Heather Clancy

Well-respected MSP executive MJ Shoer has joined the ranks of published authors. Again.

The president and co-founder of Jenaly Technology Group Inc. in Portsmouth, NH, is one of the business experts who shared case studies for the new IT channel book, “The Tech Multiplier: The World’s Leading Technology Consultants Reveal In-Depth Case Studies of How the Smartest Businesses in the World are Leveraging Technology to Increase Profits and Reduce Waste While Safeguarding Data.”

Okay, so the title is ridiculously long, but I’d be willing to bet that the content will be super-valuable.

Shoer is one of my go-to sources for in-the-trenches information about how to run a small technology solution provider business. He started Jenaly in 1997 and recently was involved in getting cloud services startup TOGL off the ground with several other VARs and MSPs who share his vision of creating practical solutions for SMBs that want to use technology to grow their business. Way back, Shoer was involved in creating the first dial-up ISP in New Hampshire. So, yes, he has been around (like me!)

This is actually his second book. His first, “Hassle-Free Computer Support,” was published in August 2006.

Look for more channel news coverage on SearchITChannel.com and follow us on TwitterFollow Heather Clancy directly.


January 24, 2013  6:34 PM

Ingram Micro CIO Mario Leone resigns

Sue Troy Sue Troy Profile: Sue Troy

By Lynn Haber, Senior Writer

After a four-year tenure at technology distributor Ingram Micro, executive vice president and CIO, Mario Leone is leaving his position. He will help with the transition through March 1. Ingram Micro’s executive vice president, global business process and cloud computing, Nimesh Dave, will take over Leone’s responsibilities until a successor is found.

Leone is responsible for significant improvements to Ingram Micro’s IT and Business Information Systems including implementation of a global network and mapping out the company’s IT architecture.

Follow us on Twitter: @ITchannelTT


January 18, 2013  8:01 AM

Survey: Majority of businesses face ‘rogue cloud’ deployments

Heather Clancy Heather Clancy Profile: Heather Clancy

One of the biggest perceived benefits of cloud software and services is also one of its biggest potential pitfalls – the ease with which they can be provisioned or turned on.

Because of this, many projects are happening without the knowledge of IT management because it’s simple for a line-of-business manager to sign up without having to hit the IT budget. That’s not necessarily a bad thing because it illustrates technology’s importance as a corporate resource, but it can present unexpected challenges for technology solution providers charged with keeping their customers’ overall IT infrastructures secure and backed up.

The extent of this phenomenon is detailed in a new global research project published this week by Symantec, Avoiding the Hidden Costs of Cloud 2013 Survey. Continued »


January 17, 2013  7:55 PM

How much money do your customers have to spend on storage?

Sue Troy Sue Troy Profile: Sue Troy

On our sister site SearchStorageChannel.com, we’ve published the first of five slide show reports on storage administrators’ plans for their budget, from an extensive survey that was fielded in the fall. The survey posed storage-related questions to 700 respondents with storage purchasing authority, to gauge their plans around disk, tape, storage for virtual servers, networking, backup, the cloud and more. This first report focuses on how respondents’ budgets compare with those of prior years, how big they are, how they’re allocated, how much disk capacity they plan to buy, and which technologies they’re most likely to implement.

Check out the slide show and check back on the site for more to come.


January 15, 2013  2:37 PM

Call for submissions

Sue Troy Sue Troy Profile: Sue Troy

On SearchITChannel.com, we’re launching a new section called “Channel Intelligence” that will feature opinions and commentary from you, our audience of VARs, MSPs and systems integrators, addressing issues related to doing business in the IT channel.

Channel Intelligence will reside on the SearchITChannel.com home page; postings will be sent by newsletter to registered members of SearchITChannel.com. The primary audience will be your peers, but the content will be searchable on the Web, able to be read by a wide variety of people, whether vendors, potential customers or your peers.

What’s in it for you? Continued »


January 11, 2013  2:47 PM

Cloud Nation introduces virtual desktop service

Heather Clancy Heather Clancy Profile: Heather Clancy

If you haven’t started offering cloud solutions to your small-business customers yet, a new startup is vying for your attention.

Cloud Nation is the latest venture from Harry Brelsford, the founder of the SMB Nation community for IT professionals, and his business partner Tom Poole, who is the CEO of the company.

The portal is being billed as an “all-in-one” cloud platform that VARs and MSPs can use to provision virtual desktops to small and midsize businesses (SMBs).

Continued »


January 4, 2013  3:51 PM

How do you make money with cloud-related services? Some suggestions

Heather Clancy Heather Clancy Profile: Heather Clancy

Reading up on some cloud channel adoption trends, based on a report published in late 2012 by consulting firm PartnerPath.

Since the cloud continues to arise perennially as one of the biggest business development challenges for technology solution providers, I wasn’t really surprised to read that more than half of the ones who responded to a recent PartnerPath survey still derive less than 10 percent of their revenue from cloud services.

Only 20 percent (or so) of the respondents indicated that they generate more than 20 percent of their revenue from cloud services.

Continued »


December 28, 2012  4:27 PM

Self-grading my 2012 channel trend predictions

Heather Clancy Heather Clancy Profile: Heather Clancy

High-tech journalist types are known for spouting off predictions and prognostications at the end or beginning of each year. Since I still do this routinely for SearchITChannel, I figured it would be appropriate for me to revisit what I reported 12 months ago in our story, “Four trends that will shape IT services in 2012.”

For a quick recap, here are the four themes that emerged:

  1. Bring your own device movement (BYOD)
  2. Mobile app stores
  3. Data management 2.0
  4. The cloud

So how did we do? Continued »


December 26, 2012  10:35 PM

More 2013 SMB budget insight, courtesy of Spiceworks

Heather Clancy Heather Clancy Profile: Heather Clancy

In early November, I wrote about the need for technology solution providers to think more creatively about how to find the budgets for technology services or projects they are pitching. The point being that this money doesn’t always have to come out of a company’s IT budget.

But even though a VAR’s business-side connections will be much more important in the future for winning business within small and midsize businesses, there are still plenty of reasons to make nice with the IT departments within prospective or existing accounts. And to do so at least once per quarter (as you’ll read in a moment).

Continued »


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