On the eve of Red Hat’s announcement of release 5 of its enterprise Linux operating system, the company is reaffirming its commitment to the channel.
That commitment is relatively new. The company’s vice president of North American channel sales, Mark Enzweiler, told SearchITChannel.com last month that although Red Hat has had partners in the past, it has never had a formal, unified channel strategy — a gap Enzweiler said he was brought on board specifically to address in October.
Red Hat launched a new Certified Service Provider (CSP) program last month to a select few of its partners which the company says will help them achieve a faster turnaround, and thus higher profits, for certain core services .
Sometime later this month, Red Hat will be introducing a program to help partners communicate with one another, said Brett Hunter, Red Hat’s director or partner marketing .
It is also upgrading its partner portal Web site soon, including a new subscription center that will track partners’ customers and remind those partners when a client’s subscription needs renewing. That will not only make it easier for partners to get cuts on renewal fees, but will give them a good excuse to talk to customers and potentially up-sell to them, Hunter said.
Red Hat also hired executives to develop its partner program abroad, bringing in Petra Heinrich to lead its European channel in January and Masatsugu Koketsu to build up the channel in Japan earlier this month.
I read in Ryan Naraine’s Zero Day blog this week that HD Moore, hacker extraordinaire, is building a tracking system capable of pinpointing specific workstations that searched for and downloaded child pornography.
Pedophiles using Onion router Tor can no longer count on anonymity. Moore’s countermeasures are sparking debate, however. According to some, Tor developers should have anticipated that this anonymity would lead to sneaky or criminal activities. That’s the whole point of routers like these.
But it warms my heart to know that top-tier hackers are using their skills to fight crime. According to Moore, his “server is able to determine the internal address of the user, the external address from which they access the internet, and the ISP they use to provide DNS resolution, as well as the IP address they come from through the Tor network. This information, along with the unique tracking ID, allows me to identify a specific workstation within an organization or residence.”
Hack away, HD Moore.
Windows Vista vulnerable to long-time attack method A researcher explains that a well-known attack carried out though StickyKeys, can be exploited in Windows Vista. [SearchSecurity.com]
Cisco, IBM to merge maintenance services abroad Cisco Systems Inc. and International Business Machines Corp. said on Monday they will combine technical support services for mutual customers, highlighting increasingly close ties between the network equipment maker and computer services company. [Reuters]
Apple slip exposes eight-core Mac Pro Quad-core Xeon machine imminent? [TheReg]
Few woes mark computers’ daylight shift This weekend’s early switch to daylight-saving time was billed as a little re-enactment of the Y2K computer problem at the turn of the millennium. And as it happened, the daylight bug appeared to have equally minor results. [AP]
Time change brings ‘nightmare’ issues with Outlook, calendars Microsoft officials say the worst of the problems regarding the daylight-saving time change have passed, but some customers are still complaining of “nightmare” issues. [eWEEK]
DST switch offers lessons learned Those who survived the daylight-saving time deadline offer some words of wisdom in case the laws change yet again.[SearchWinIT.com]
The IT industry may be heading toward a state in which vendors and their channel partners focus more on service than software, according to a new report by Forrester Research. The report predicts that a confluence of four factors — commoditization, miniaturization, industrialization, and globalization — will drive major vendors to refine their products in the next five years, resulting in software that’s mostly pre-configured and requires less tinkering by system integrators (SIs) and IT departments.
The effect will be most pronounced at the high-end level of enterprise software, according to Andrew Parker, a vice president and research director at Forrester who co-wrote the report. But even smaller, regional players could be affected, especially as vendors of enterprise software look downstream in an effort to sell beyond an increasingly saturated high-end.
The increased level of pre-configured software could push some SIs back towards more of a VAR operation, with more sales employees and fewer technicians, Parker said. He added, however, that it is too soon to be sure of such a shift. Other SIs could end up as software brokers — essentially mixing and matching products for their clients — or focus on a specific niche — either a vertical industry or a specific software component.
A new report by IDC shows EMC Corporation as the leading revenue-generator worlwide in the external disk-storage systems market at 22.1%. In second place is IBM with 18.6% surpassing Hewlett Packard Corp. which posted 13.7% in the fourth quarter of 2006. IDC’s figures for 2006 also revealed EMC had a 21.9 market share, with IBM at 15.1% and HP’s with 14.3%.
For disk storage, IBM has been behind HP for about a decade and only last year closed the gap.
IBM also moved up in the software market, with revenue growth of 10.3% in the fourth quarter of 2006 compared to a year earlier and 28.2% for 2006, compared to 2005.
IDC’s numbers shore up a Gartner, Inc. report published last week that showed IBM leading HP in worldwide external controller-based (ECB) disk storage in 2006, posting a 15.8% market share to HP’s 13.1%. Another IDC report covering the worldwide server systems market, which was published in February, showed IBM in the number one spot with HP, Sun Microsystems, Dell and Fujitsu following behind in that order.
Some interesting Linux Ubuntu news came out of France today. Citing reduced cost and added value to users, the French parliament has decided to make the switch from Windows based machines to Linux Ubuntu. The contract was awarded to two open source software resellers, Linagora and Unilog. This deal is probably as close to El Dorado as these two resellers will ever come.
Creating reoccurring streams of revenue has been the mantra that I’ve been hearing from VARs, vendors and analysts since SearchITChannel.com launched in October. While I don’t know the intricacies of the French political system if their system is anything like the one we have in the States, this is the pot of gold at the end of the rainbow. I’m speculating, but it seems like the installation, transitioning and support revenue that is created essentially turns these two companies into government contractors. I say good for them.
French resellers aren’t the only people interested in channel business. EMC has recently cut two tiers of its partner program in an attempt to raise the number of certified resellers affiliated with the company. In addition from moving from five tiers to three, EMC has “simplified the accreditation process.”
Sounds like now would be the right time to start taking a look at EMCs certified partner requirements.
Technology companies face sweeping changes in IT delivery models Technology companies will need to change the way they operate over the next five years to accommodate a major shift in the delivery of IT services. Instead of buyers integrating technology themselves, it will be assembled and managed by outside providers, according to a new Forrester study. [Tekrati]
Intel prices up updated Core 2 Duos, Quads Steering into the mainstream [TheRegister]
AMD’s well may be running dry The high-flying Advanced Micro Devices Inc. of 2006 has given way to a company in financial peril, saddled with debt and bleeding from a brutal price battle with its larger and suddenly resurgent
Silicon Valley archrival, Intel Corp. [AP]
HP crosses blades with IBM Not so much a Cold War, more a Cooling War. [TheRegister]
A scheduled maintenance at Salesforce.com caused a disruption of service to some of the company’s partners earlier this week, preventing them from delivering their software as a service (SaaS) products to end-users.
The Salesforce.com outage, reported by InternetNews.com, affected partners who sell add-ons to the company’s main customer relationship management (CRM) product through its AppExchange. InternetNews.com reported that one anonymous partner complained about the disruption.
Bruce Francis, vice president of corporate strategy at Salesforce.com, confirmed that the company had temporarily disabled one feature, new to its Winter ’07 release, earlier in the week. Only a small number of partners — fewer than 10% — were affected, Francis said, and Salesforce.com tried to notify them in advance.
SearchITChannel.com could not reach any Salesforce.com partners to confirm whether they had experienced difficulty with service. As of the time of this writing, trust.salesforce.com, the company’s real-time services reporting site, showed all its systems operating with a green light.
“We thought we’d talked to all the partners,” Francis said. “Looks like someone didn’t get the message.”
Francis said the company hopes to have the feature working again by Monday and that the disruption should not be compared to the outages Salesforce.com suffered in late 2005.
“We turned off one feature. I don’t think that can be defined as an outage,” he said.
Barney Beal, news director for SearchITChannel.com‘s sister site SearchCRM.com, contributed to this report.
If you are looking for revenue increasing opportunities – and who isn’t — iSCSI may have your number, or numbers depending on your level of motivation.
According to SearchStorageChannel.com article, VARs cash in on iSCSI momentum, SMBs are adopting iSCSI rapidly. Recently the Enterprise Strategy Group (ESG) interviewed 511 IT professionals, 17% of whom have deployed iSCSI in a production environment, while another 20% plan on deploying an iSCSI storage area network within the next two years.
Our sister site SearchStorage.com found that IDC – iSCSI growth rocketed last quarter, increasing its revenue by 32%.
And It looks like iSCSI has been growing steadily over the last two years. An article posted June, 2006 on NetworkComputing.com reported a“105 % revenue growth year over year.” for iSCSI SAN. In December of 2005, HPC wire reported a significant financial coup in ,IDC reports record growth for disk storage systems which stated open/iSCSI SAN market growth of 19.6 percent, doubling its revenue.
Are you planning on catching the iSCSI wind and riding its momentum? Have you caught it already? If so how is it going? We’d like to know!
New Jersey man cuffed over $10m Cisco scam A public sector computer technician from
New Jersey has been arrested over allegations he took Cisco for $10m through a fraud that exploited the networking giant’s programme for replacing broken or defective kit. Arrest is second for Cisco scams in less than a week. [TheReg]
Intel has a month to search for lost e-mails Blog: The judge overseeing the Advanced Micro Devices-Intel antitrust case has given Intel 30 days to figure out which e-mails it failed to preserve as part of a lapse in document retention, and to submit a report to the court. [CNET]
Savvy hackers take the hardware approach Sophisticated hackers are finding ways to break into systems by exploiting security flaws in a computer’s device drivers, physical memory and PCI cards. As SearchSecurity.com Executive Editor Dennis Fisher explains, while enterprise software vendors are good at plugging holes in their applications, the same security prowess is lacking for hardware.
Report: Some companies lose data six times a year Sixty-eight percent of companies are losing sensitive data or having it stolen out from under them six times a year, according to new research from the IT Policy Compliance Group. [eWEEK]