» VIEW ALL POSTS Apr 14 2008   11:58AM GMT

Microsoft says Vista is annoying on purpose



Posted by: Colin Steele
Microsoft

A Microsoft manager has acknowledged what many people have known for more than a year: Windows Vista is annoying.

David CrossProduct unit manager David Cross made the comment last week at the RSA Conference, in reference to a Vista security feature called User Access Controls (UAC). UAC requires users to run Vista without administrator privileges, and it prompts users when they attempt to install some new applications.

“The reason we put UAC into the [Vista] platform was to annoy users,” Cross said, according to published reports.

Cross said his team designed UAC to force independent software vendors (ISVs) to make their software more secure. Apparently, they thought that annoyed users would lash out against the ISVs whose software generated the prompts. Instead, annoyed users had another can of fuel to throw on the Vista fire.

Vista features several other annoyances, but Microsoft hasn’t come out and said they purposely created any more of them. They include:

Cross also responded to claims that the UAC prompts don’t make Vista more secure, because most users just click “yes” no matter what. Here’s what he said, according to CNET:

“It’s a myth that users click ‘yes,’ ‘yes,’ ‘yes,’ ‘yes.’ Seven percent of all prompts are canceled. Users are not just saying ‘yes.’”

I know I’m a writer, but my basic math skills tell me that if 7% of all prompts are canceled, 93% are accepted. Doesn’t exactly prove his point, does it?

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Windows Strategy Backfire « John’s Recon  |   Jan 21 2009   6:43PM GMT

[...] I even read that they made this annoying on purpose. If a user is constantly harassed by a piece of software he will give up and get rid of it or complain to the software writers. This was their way of convincing independent software vendors to quit writing code that requires administrative access. BUT it is Windows Vista that is carrying the message and bothering you all the time. I guess it never occurred to them that the majority of users will be coming from their XP product and wanting to configure Vista and bring other purchased tools with them. MEANING they will be seeing UAC “scolding” a lot and it will appear that Microsoft’s Vista is complaining all the time. The thing that they wanted you to see happen with your other tools is a rather infrequent occurance compared with what the OS complains about. Now that is a Strategy Backfire. [...]