Channel Marker

Jul 7 2014   6:22PM GMT

IT simplification with the help of third-party service providers

Lynn Haber Lynn Haber Profile: Lynn Haber

Tags:
IDC
IT systems
Managed Services

Migrating to third-party service providers and/or the cloud is one step in IDC’s simplification road map for organizations mired by complexity.

According to a recent IDC white paper, “Simplifying IT to Drive Better Business Outcomes and Improved ROI: Introducing the IT Complexity Index,” which was sponsored by Oracle, reducing IT complexity leads to better business outcomes.

For channel partners that work with businesses mired in a cycle of complexity, the message is that IT simplification initiatives not only save customers money but improve user expectations, improve operations and improve services delivery to end users, increasing their innovation and productivity.

For some businesses, complexity is a just a fact of life, not necessarily an indication that something has gone awry. It’s just the nature of the beast where delivering more sophisticated solutions to increasingly sophisticated customers often requires increased complexity, according to the research firm.

Whatever the source of a customer’s complex IT infrastructure, partners need to work to contain it and simplify across all layers of complexity — whether resulting from corporate merger and acquisition activity, decentralization of the business, greater business demands, continued use and importance of legacy systems, disparate systems and standards, the fast pace of change, or mobility and BYOD.

IDC recommends that companies turn to managed service providers (MSPs) and cloud providers to eliminate the complexity problem. According to the report, businesses need to ask themselves whether they want to be in the data center business or turn to MSPs to reduce complexity while redirecting in-house resources.

Other recommended approaches to reduce IT complexity — and where channel partners can improve the business operations of their customers — consolidation and rationalization of applications, systems and data center; application modernization; unification of operating environments; and helping customer with automation and integration tools and technologies.

 Comment on this Post

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when other members comment.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to: