Posted by: Bcournoyer
Cisco, Collaboration software, Google, IBM, Microsoft, Software as a service (SaaS), Tech Blogs
The most recent round of rumors about Cisco buying EMC came about because Cisco CEO John Chambers said his company needs to expand into new tech markets. Now the question is, what will those markets be?
Another possible area, suggested by GigaOM’s Om Malik, is online collaboration. Malik posted last night that “Cisco needs to start thinking like a software company.” The theory is that as more businesses embrace online collaboration, they’ll need to expand their corporate data centers. And what better vendor to provide that infrastructure than Cisco?
But the problem is, online collaboration also requires front-end software, either on-premise (Microsoft SharePoint) or hosted (Google Apps). And despite its acquisitions of WebEx, Tribe.net and Five Across, Cisco “doesn’t have either the software or the web DNA” to compete with Microsoft and Google, Malik said.
“Selling products with a bow around them, such as networking gear and even web conferencing systems, is very different than providing solutions that integrate with proprietary software systems,” Sigal wrote.
Forrester Research has labeled Cisco a “dark horse” in the race to become online collaboration market king, and this vendor comparison diagram shows that Cisco trails Microsoft, Google and even IBM/Lotus in most areas — except for its channel, which is a strong suit.