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May, 2012

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May 25, 2012  3:27 PM

How much do you really want to rely on HP and Dell?

Heather Clancy Heather Clancy Profile: Heather Clancy

Earnings reports from technology bellwethers Hewlett-Packard and Dell this week weren't exactly confidence boosters. Both companies signalled lackluster IT spending as the cause for quarterly revenue declines, underscoring the need for technology solution providers to continue diversify their own...

May 18, 2012  3:16 AM

Diversity will drive tablet computer growth into 2017 (forecast)

Heather Clancy Heather Clancy Profile: Heather Clancy

Unit shipments of tablet computers should reach almost 425 million by 2017, driven by a diversifying range of product choices, according to a market...

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May 11, 2012  3:41 AM

Annual SMB budgets now average $152,000 (survey)

Heather Clancy Heather Clancy Profile: Heather Clancy

Annual IT spending by small and midsize businesses now averages $152,000 per year, according to a bi-annual survey by Spiceworks. That's up 6 percent from the second half of 2011, and 15 percent from early 2011, the data show. The IT professional social network's

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May 4, 2012  3:41 PM

Does CRM need to be social?

Heather Clancy Heather Clancy Profile: Heather Clancy

In case you haven't noticed, 2012 is the year in which businesses are supposed to get more social. Collaboration solutions are getting a makeover, thanks to the help of social business software companies such as pioneer Jive Software. Customer service is getting more social, through applications...


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