Channel Marker:

June, 2008

Jun 29 2008   7:43AM GMT

Small businesses apparently slow to adopt Web 2.0 philosophies



Posted by: Heather Clancy
Reseller channel business development, Heather Clancy, Authors, Information technology services

Since many IT solution providers who poke around in this blog are themselves small businesses, it will not be a major shocker to hear that a recent survey shows that smaller companies are latching onto the benefits of Web 2.0 less quickly than larger ones. Then, again, I’d bet that many of those same companies ARE using some aspect of Web 2.0 — which I count as blogs, software as a service, social networks, online collaboration services, and “presence” applications — without realizing it.

Here’s the data I’m referring to, courtesy of CDW, which polled 1,060 IT decision makers about Web 2.0 between March 27 and April 4 of this year. Continued »

Jun 27 2008   10:08AM GMT

Ellison on ‘on-demand’



Posted by: Barbara Darrow
Software as a service (SaaS), Microsoft, Oracle, Enterprise applications, News, Barbara Darrow, IT channel products and technologies

Larry Ellison had some interesting thoughts on the on-demand model, especially intriguing as he retains his interest in NetSuite, the on-demand ERP provider. His ownership stake, which might appear to be a conflict since Oracle competes with NetSuite, is in some sort of blind trust.

Oracle’s CEO said the company’s on-demand business posted 25% growth year over year but seemed to agree with a questioner that it had been hovering at about 3% of overall revenue for some time.

“We’ve been in the on-demand business for almost a decade. We’re the second largest provider of sales automation software behind Salesforce.com and Q4 was the first quarter we actually made money [at it],” he told analysts on the fourth quarter and fiscal year ‘08 earnings call Wednesday night.

Continued »


Jun 26 2008   10:46AM GMT

Database market share war resumes



Posted by: Barbara Darrow
Microsoft, IT buyer market research, Oracle, IBM, News, Barbara Darrow, IT channel products and technologies

It’s that time of year for the database market share squabble. IDC has released its numbers–at least to the vendors–and two of the three big database players are claiming victory.

From the snippets the vendors themselves release, it’s hard to draw conclusions. It’s like the blind men and the elephant: You can’t judge the entire gestalt from mere fragments.

On its earnings call last night, Oracle president Charles Phillips crowed about IDC data showing Oracle’s database share at 44.3% vs. 21% for IBM vs. 18.5% for Microsoft.

Continued »


Jun 25 2008   1:25PM GMT

VAR lawsuit against Cisco pushes partner problems out of the closet



Posted by: Rivka Gewirtz Little
Direct reseller channel conflict, Networking technology, Cisco, Reseller channel business development, News, Authors

The VAR community has been abuzz since it became public that a silver-level Cisco partner sued the vendor for poaching a customer and handing it off to AT&T Business.

The twittering is because most partners agree they’ve had the same problem but never taken any action for fear of losing their businesses.

Last week SearchITChannel.com ran a story about Infra-Comm Corporation suing Cisco on claims that the vendor violated the deal registration process by passing along a multimillion dollar customer to AT&T at the very same pricing structure Infra-Comm had negotiated. Sources close to Cisco said the company lived up to its obligations under the deal registration agreement by providing exclusive pricing and protection to Infra-Comm, but couldn’t stop the customer from wanting to change VARs.

Continued »


Jun 25 2008   12:37PM GMT

The cost of doing business with Oracle



Posted by: Barbara Darrow
Direct reseller channel conflict, Microsoft, Channel partner programs, Oracle, IBM, News, Barbara Darrow, IT channel products and technologies

Being an Oracle partner can be a pricey business.

For example: If you’re a select Oracle partner who wants face time with Oracle reps at the vendor’s yearly sales kickoff, you can pay either $6K, $10K or $25K for the privilege.

For that amount you get to be an Exhibitor Partner at the big Las Vegas event. The idea is to get your pitch to Oracle sales reps. There are many. The event draws some 40,000 people in early June. Maybe even (knock wood) get a look from Charles or Larry. Continued »


Jun 25 2008   8:25AM GMT

Ubuntu goes mobile



Posted by: Barbara Darrow
Open-source, Linux, Application development, News, Barbara Darrow

Canonical on Tuesday posted its Ubuntu Mobile Internet Device (MID) Edition to its website.

This is a developers’ release based on the desktop edition of the Linux fan-favorite Ubuntu operating system. The release should help developers tailor apps to smaller screens

Ubuntu MID will start to follow the usual Ubuntu six-month release cycle starting with the Ubuntu 8.10 release.


Jun 23 2008   8:09PM GMT

I rue the day when the bad guys come after my iPhone



Posted by: Heather Clancy
Mobile networking technology, Heather Clancy, Authors, Leading technology vendors, Vendor partner business issues, Information technology services

I have become so hopelessly addicted to my Apple iPhone for a couple of reasons, not the least of which is that it has saved my butt on more than one occasion when I have been unable to get to my notebook to update this and my other way-to-many blogs. Indeed, when my laptop crashed a few weeks back on a trip for TechTarget to Chicago, I even submitted the repair request using the built-in Safari Web browser.

Needless to say, I am HUNGRY for the July 11 update iPhone software, which will mean that I can download e-mail from my work accounts transparently. But I am dreading the onslaught which MUST becoming of security threats released by both the nefarious and naughty. Data from the Computing Technology Industry Association (CompTIA) suggests that my feeling of dread is not unfounded. Here’s the blog entry that I wrote last month.

Continued »


Jun 23 2008   2:02PM GMT

Partner complaints hit new Dell channel wiki



Posted by: Colin Steele
Direct reseller channel conflict, Channel partner programs, News

Dell has launched a new wiki, PartnerStorm, that is already fielding reseller complaints about the fledgling Dell channel program.

On PartnerStorm, the channel version of Dell’s popular IdeaStorm forum, users can post their ideas about the channel program, which is called PartnerDirect. They can also comment on each others’ ideas and vote on which are the best.

Continued »


Jun 23 2008   11:24AM GMT

Microsoft partner conference checklist



Posted by: Barbara Darrow
Software as a service (SaaS), Microsoft, Virtualization, Channel partner programs, Reseller channel business development, News, SMB, Barbara Darrow, IT channel products and technologies

This year’s Microsoft Worldwide Partner Conference will be in Houston. In July. One word: Ugh.

And, interestingly, insiders say preliminary numbers show that more than half (60%) of attendees will be from outside the U.S. That’s a first, to my knowledge and is at least partially attributable to the incredible shrinking dollar.

Note to vendors: If you’re gonna drag people into triple-digit heat and humidity, make it cheap.

As for news: Look for Microsoft to talk up repeatable solutions in SMB markets. And don’t forget SaaS and the mega-billion dollar question of how partners fit into Microsoft’s software plus services game plan. That’ll be a big theme.  Continued »


Jun 23 2008   9:53AM GMT

Symantec stresses endpoint management up-sell opportunities



Posted by: Colin Steele
Network and application security, Systems and systems management, News

We first reported on Symantec Endpoint Management Suite 1.0 last week, when I found that Symantec had prematurely posted product details on its website. But today marks the suite’s official launch, which means I can finally give even more details that Symantec provided last week in an embargoed interview.

Continued »