The Business-Technology Weave:

IT services

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March 30, 2013  3:37 PM

Unburdening Security



Posted by: David Scott
business adaptability, business agility, business and IT change, business effectiveness, business success, IT adaptability, IT agility, IT and business change, IT burden, IT effectiveness, IT responsibility, IT security, IT services, IT success, IT's role, IT-business alignment

As a follow-on to...

September 29, 2010  10:41 AM

Customer Service and Associated Quality = IT Success



Posted by: David Scott
business reputation, business services, customer service, helpdesk, IT governance, IT reputation, IT services, quality of service

Best IT success rests on what IT can deliver to customers.  Customers can be internal; those allied people and business elements relying on technical enablements and supports – and...


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