The Business-Technology Weave:

business reputation


March 21, 2011  2:57 PM

Cost of Data Breaches Rising

Posted by: David Scott
business reputation, client peril, cost of data breach, data breach, data breach expense, data breaching, data loss, employee challenge, employee education, employee errors, employee incentives, employee management, employee recognition, employee relations, employee security, employee training, rising cost of data breach

September 29, 2010  10:41 AM

Customer Service and Associated Quality = IT Success

Posted by: David Scott
business reputation, business services, customer service, helpdesk, IT governance, IT reputation, IT services, quality of service

Best IT success rests on what IT can deliver to customers.  Customers can be internal; those allied people and business elements relying on technical enablements and supports – and...


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