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	<title>The Business-Technology Weave &#187; Burson-Marsteller</title>
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	<link>http://itknowledgeexchange.techtarget.com/business-technology</link>
	<description>Closing divides, directing purpose, and achieving results.</description>
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		<title>Facebook vs. Google:  I.T. WARS indeed</title>
		<link>http://itknowledgeexchange.techtarget.com/business-technology/facebook-vs-google-it-wars-indeed/</link>
		<comments>http://itknowledgeexchange.techtarget.com/business-technology/facebook-vs-google-it-wars-indeed/#comments</comments>
		<pubDate>Sat, 14 May 2011 19:18:25 +0000</pubDate>
		<dc:creator>David Scott</dc:creator>
				<category><![CDATA[Burson-Marsteller]]></category>
		<category><![CDATA[Burson-Marsteller Washington]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[Gmail]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[personal information security]]></category>
		<category><![CDATA[Social Circle]]></category>
		<category><![CDATA[social networking]]></category>

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		<description><![CDATA[  By now, many if not most people have heard about Facebook’s so-called “secret” hire of an outside public relations firm to plant less-than-flattering stories about Google as regards security.  That public relations firm, it is now known, is Burson-Marsteller – one of the biggest, and… er… one of the best (?).   In the [...]]]></description>
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<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"><span>By now, many if not most people have heard about Facebook’s so-called “secret” hire of an outside public relations firm to plant less-than-flattering stories about Google as regards security.<span>  </span>That public relations firm, it is now known, is Burson-Marsteller – one of the biggest, and… er… one of the best (?).</span></p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"><span> </span></p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"><span>In the interest of full disclosure, your humble correspondent was Information Technology Director at one of Burson-Marsteller’s (B-M) largest regional offices:<span>  </span>Washington, DC.<span>  </span>In fact, I was actually a Young &amp; Rubicam employee, positioned at the DC office of B-M:<span>  </span>Young &amp; Rubicam owns Burson-Marsteller.</span></p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"><span> </span></p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"><span>That said, it’s a rather interesting story about a lack of judgment, and a rather unsound understanding of <em>The Business-Technology Weave</em> that we all inhabit.<span>  </span><em>The Daily Beast</em> has reported that Facebook’s initiative to put Google in a bad light backfired when Burson-Marsteller tried to enlist a blogger in furthering negative privacy implications surrounding Google’s Social Circle social networking service.</span></p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"><span> </span></p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"><span>That blogger, Chris Soghoian, a former Federal Trade Commission researcher, published his e-mails with B-M, and this exposure was ultimately reported by <em>USA Today</em>.<span>  </span>The flavor of events became such that it is now clear that Facebook was engaging in an anti-Google campaign.<span>  </span></span></p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"><span> </span></p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt">Here’s the kernel of what has Facebook, and perhaps Google, in a bit of hot water:<span>  </span>Google’s Social Circle service is intended to help Gmail users maintain connection with people they chat with or e-mail – “direct connections.”<span>  </span>But beyond, this service sends Gmail users the names of what they call secondary connections; these are any people that the direct connections follow <em>publicly</em> through the internet.<span>  </span>Thus, there’s an uncomfortable mixing of private and public connections…<span>  </span>further, Google is constantly refining the “Google experience” – mixing all manner of people, associated information, and online activity into an ongoing evolution of the web experience.<span>  </span>It usually happens seamlessly, and many people may not be aware of what their presence within Google’s circle actually represents.</p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"> </p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt">Google also prompts Gmail users to connect other outside accounts to the Social Circle:<span>  </span>Facebook, Twitter, Yahoo, LinkedIn, Flickr, as well as others.<span>  </span>More uncomfortable mixing, at least according to my taste.<span>  </span>The stew can have too many ingredients; there’s always a point of diminishing return…</p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"> </p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt">I like managing things very tightly, and I communicate in different styles according to different individuals and audiences – I’m sure most readers here do too.<span>  </span><em>That’s</em> the crux of the matter – what is it that you’re doing, and to whom might it inadvertently be exposed?<span>  </span>Are you completely knowledgeable about access to your vital information – content – and do you harbor a similar knowledge as to where any of your “sends” go?<span>  </span>(Whether e-mail, Twitter, post, etc.).</p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"> </p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt">I’ve often asked of Business:<span>  </span>What is being done in the name of your domain?<span>  </span>But now I say to the individual social networking user:<span>  </span>What are YOU doing in the name of your domain?<span>  </span>That is, under the umbrella of your own personal good name?<span>  </span></p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"> </p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt">For example, I know that when I publish in the domain of David Scott, my content is appropriate, and goes to appropriate entities and eyes.</p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"><strong><em> </em></strong></p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"><strong><em>Do you know that in your own regards?</em></strong></p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"><strong><em> </em></strong></p>
<p class="MsoNoSpacing" style="margin: 0in 0in 0pt"><strong>NP</strong>:<span>  </span>Light-Foot, Lou Donaldson, <em><a href="http://www.jazz24.org/"><span>www.Jazz24.org</span></a></em>.</p>
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