Not too long ago I purchased a Seagate 320 Gb drive. I procured it for comprehensive backups of my business laptop, the very device I’m typing on now.
I like it – it is very, very fast – and the associated software is quite navigable and straightforward. I don’t Sync or do anything particularly special, opting for a simple capture of my entire main drive.
Last evening I had a question regarding the operation of the drive. The agent running on my laptop had a support link, so I jumped out to the web. I was rather surprised to see that I only had 30-days of free support upon registration. Fortunately, I had not registered the drive (I guess), being that I’ve had it for about 6 months. Online support required registration, so I began…
I had to fill two simple fields: serial number (S/N) and part number (PN). I looked on the back of the drive, and there – in a little white sticker – was the information… in about 2 pt. font. (ß in about 2 point font).
My eyes are quite good, but I had to get a lighted magnifier to read the information – and even then, I mistook a “6” for an “8” – it just wasn’t clear. I had to try a couple times to get registered.
The little white sticker with the information I needed (crowded with other extraneous info) was about ½” x 1” in size. The drive itself is about ¼” x 2 ½ ” x 5” – there’s plenty of room for a larger, legible, readable sticker.
I collect vintage audio gear. Generally, Model Numbers, Serial Numbers, Part Numbers, etc. are anywhere from 1/8 ” to ¼” high – quite legible and readable. Maybe we could think of that for future computers and components. I know I would appreciate it.
And as long as I’m talking about my fast, efficient, and much-liked Seagate backup drive… what’s with that limited 30-day support?
NP: Jimi Hendrix, Red House, the 13+ minute live version from the San Diego Sports Arena, often referred to as the “San Diego ‘69” version. A tour-de-force, with incredible soloing, and a real nice downshift into a jazz motif before wrapping things… Reprise LP, “Hendrix In The West.”