Posted by: Jay Dugan
IT Bookworm Blog, Microsoft CRM 4.0, Microsoft Dynamics
If you have not already, please check out Brent Sheets’ blog IT Bookworm that appears in this section. It is a great resource. Brent brings to our attention enterprise and IT development books with free chapter downloads. This week’s selection is Microsoft Dynamics CRM 4.0 Unleashed by Marc Wolenik and Damian Sinay. It is on a subject near and dear to my heart. I have written about MS CRM 4.0 in earlier posts and recently managed an enterprise roll out complete with cusomizations.
Chapter 3, The Evolution of Microsoft Dynamics CRM 4.0 is provided as a free download. It is interesting to read about the earlier versions and see how Microsoft leveraged the user experience of those earlier versions into CRM 4.0, which is finally a ready for prime time application. Pre-planning is important in these types of projects. The more information you can get before hand the better things will go. Brent’s blog is a great way to try before you buy and get some good free content at the same time.