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evaluating CRM software

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September 24, 2012  11:49 AM

Dreamforce reignites the CMO vs. CIO debate



Posted by: Barney Beal
Benioff, Cloud computing, Dreamforce, evaluating CRM software, Oracle, SaaS, SaaS software, Salesforce, Salesforce.com

Last week, Salesforce.com released its plans for

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July 20, 2011  2:12 PM

Is it time for the legal department to take a greater role in IT?



Posted by: Barney Beal
Cloud, evaluating CRM software, legal, license audits, negotiation, SaaS, software licenses

Reading the various blogs and publications that cover the IT and business applications marketplace lately, one can't help but wonder if the best way to get ahead in IT these days is with a law degree. The latest comes from Gartner's Michael Maoz, who relayed what he'd recently heard from some...

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June 27, 2011  3:49 PM

Collaboration, content management part of CRM overhaul at Yahoo



Posted by: Barney Beal
collaboration, content management strategy, evaluating CRM software, Salesforce.com, SFA

Kristen Sanders, Yahoo's director of global sales operations and sales enablement, had a perfect description for the 12 different repositories of sales information scattered across the globe at the company when she first came aboard. "They were stinky, smelly, digital landfills," Sanders said...

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