Oh I See! Getting CIOs to view their jobs from a different angle:

SLA

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June 7, 2011  3:47 AM

Do clouds really save money?



Posted by: Arun Gupta
Add new tag, cloud and the CIO, cloud models, cloud outages, cloud service providers, SLA

The beginning of the monsoon season in Mumbai inspired me to push the boundaries again in quest of the silver lining in the cloud. Recent events around outages and security across multiple global cloud pioneers poses doubts on the movement of even non-mission critical applications outside of the...

April 5, 2011  5:22 AM

Making it stick



Posted by: Arun Gupta
Collaboration, SLA, Team management, Team management and the CIO, Teamwork

An intense debate was on, on how we ensure team alignment across the different organizational units that form a work group within an enterprise. As the discussion moved towards pinning...


March 29, 2011  10:08 AM

Quest for the perfect SLA



Posted by: Arun Gupta
CIO and SLA, managing vendors, Outsourcing effectiveness, Service Level Agreements, SLA

I recently had a discussion with one of the respected global company that specializes in providing consulting around outsourcing and managing service level agreements (SLAs). My friend on the other side...


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