May 22, 2012 12:01 AM
Posted by: Arun Gupta
CIO,
One-stop-shop,
outsourcingThe IT industry has many types of vendors; some focusing on niche solutions, some specializing in specific technologies or domains, some who offer a menu of products / services ranging from infrastructure to applications, and then there are large diversified companies who do everything from...
April 3, 2012 8:32 AM
Posted by: Arun Gupta
CIO,
outsourcing,
service deliveryMy CIO friend was looking glum, really glum if you know what I mean; and he is not the type who normally gets harried by issues, always cheerful, and willing to help others. He goes around telling people about thinking positive and choosing your attitude. It was surprising to see this side of his...
February 14, 2012 8:51 AM
Posted by: Arun Gupta
change management,
outsourcing,
outsourcing contracts,
program management,
strategic sourcing,
vendor managementThe poor fellow was looking harrowed after week long meetings sans his CIO with the big global IT services company with whom the company had entered into a long-term strategic services...
July 13, 2010 12:16 AM
Posted by: Arun Gupta
facilities management,
infrastructure management,
ITIL,
outsourcing,
RIMAlmost every mid to large size organization now outsources the basic maintenance of desktops, laptops, printers and other end computing devices to service providers under the broad framework of facility...
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