Oh I See! Getting CIOs to view their jobs from a different angle:

Outsourcing effectiveness


September 18, 2012  7:13 AM

The final word on requirement gathering

Posted by: Arun Gupta
BITA, CIO, IT projects, outsourcing, Outsourcing effectiveness, project challenges, project management, Requirement gathering, scope creep

A heated debate ensued between the two project managers, from the development vendor and the customer respectively on change in

March 29, 2011  10:08 AM

Quest for the perfect SLA

Posted by: Arun Gupta
CIO and SLA, managing vendors, Outsourcing effectiveness, Service Level Agreements, SLA

I recently had a discussion with one of the respected global company that specializes in providing consulting around outsourcing and managing service level agreements (SLAs). My friend on the other side...


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