Oh I See! Getting CIOs to view their jobs from a different angle:

IT vendors and the CIO


May 20, 2013  12:40 PM

Taken for a ride!

Posted by: Arun Gupta
CIO, IT vendors and the CIO, managing expectations, Selling to business, Selling to the CIO

By design, omission or inadvertently, all of us have faced the situation where the vendor has declared the product “end-of-life”. This puts at risk legacy applications, instrumentation, automation, or in many cases plain old processes that have survived all attempts to change them. CIOs and IT...

December 11, 2012  8:45 AM

Building a partnership

Posted by: Arun Gupta
CIO, effective communication, engaging with the CIO, IT vendors, IT vendors and the CIO, managing expectations, managing vendors, vendor CIO alignment, vendor due diligence, vendor management

It does not matter if the vendor is big or small, local or global, domain-centric or broad-based, custom-solutions developer or provides package implementation services, hardware products, or

September 27, 2010  8:00 AM

IT startups, due diligence, and the CIO

Posted by: Arun Gupta
CIO, IT startups, IT vendors and the CIO, vendor due diligence

Every CIO gets many calls from startup IT companies wanting to bounce their million dollar idea—to seek the CIO’s advice and understand whether it makes sense in the enterprise. Some of these are self-funded, while a few may have angel investors or private equity already in place for growth....

September 20, 2010  11:34 PM

Vendors just don’t get it

Posted by: Arun Gupta
CIO, customer service, engaging the CIO, how to sell, IT vendors and the CIO

I met the CEO of a global market leading hardware and services vendor recently – he’s from an organization which has been engaged with us for many years. He was earnestly seeking customer feedback on how is his company contributes to the success of customers and what is required to sustain or...


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