Oh I See! Getting CIOs to view their jobs from a different angle:

IT Metrics


November 15, 2011  5:00 AM

Get on with IT

Posted by: Arun Gupta
BITA, IT budgets, IT Metrics, ROI, role of the CIO

The other day I was in a gathering of CIOs being addressed by an eminent editor who was unraveling research conducted by his IT publication. The research surveyed a large number of CIOs who provided their

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September 27, 2011  2:39 AM

Metrics that matter

Posted by: Arun Gupta
BITA, business IT alignment, CIO Dashboard, IT budget, IT Metrics, Measuring success

I bumped into an angel investor in a social gathering organized by a company funded by him. Discussing a range of subjects, he was interested in understanding how customers of his funded company used technology; and traction with the management across different sectors....

July 20, 2010  12:42 AM

IT chargeback: Gain or pain?

Posted by: Arun Gupta
IT budgets, IT chargeback, IT management, IT Metrics, ITIL

Every so often, the subject of chargeback raises its head, and challenges (un)conventional wisdom. In the recent past, it has been in the news as a critical requirement for deployment of cloud computing. Many reports...

March 9, 2010  12:12 AM

What’s on the CIO dashboard?

Posted by: Arun Gupta
Annual Appraisal, CIO Dashboard, CXO dashboard, IT Metrics

March is a very interesting month for most Indian companies. This is the financial year end for a majority; it also brings to focus the ritual of performance appraisals. For a few, this is probably the only...


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