Oh I See! Getting CIOs to view their jobs from a different angle:

IT innovation


June 16, 2013  10:13 PM

Is innovation on the CIO agenda?

Posted by: Arun Gupta
CIO, Innovation, IT innovation

Innovation has always been a mystery to me; I mean what triggers innovation, how do people come up with ideas that result in innovation, why do some companies innovate more than others, what enables companies to create an innovation culture. Most of the books on innovation do a wonderful job of...

June 7, 2010  6:55 AM

What has market capitalization got to do with customer satisfaction?

Posted by: Arun Gupta
alternative IT, consumerization of IT, customer satisfaction, IT innovation, market capitalization

Recent front page news pieces in many dailies, online media, (and almost everywhere) claim that a tech company’s market capitalization has overtaken the long standing leader on this metric. It’s being written about by many business publications, tech journals, writers, edits, and discussed by...


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