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Oh I See! Getting CIOs to view their jobs from a different angle:

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June 7, 2010  6:55 AM

What has market capitalization got to do with customer satisfaction?



Posted by: Arun Gupta
alternative IT, consumerization of IT, customer satisfaction, IT innovation, market capitalization

Recent front page news pieces in many dailies, online media, (and almost everywhere) claim that a tech company’s market capitalization has overtaken the long standing leader on this metric. It’s being written about by many business publications, tech journals, writers, edits, and discussed by...

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