Oh I See! Getting CIOs to view their jobs from a different angle:

customer service

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September 20, 2010  11:34 PM

Vendors just don’t get it



Posted by: Arun Gupta
CIO, customer service, engaging the CIO, how to sell, IT vendors and the CIO

I met the CEO of a global market leading hardware and services vendor recently – he’s from an organization which has been engaged with us for many years. He was earnestly seeking customer feedback on how is his company contributes to the success of customers and what is required to sustain or...

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