Oh I See! Getting CIOs to view their jobs from a different angle:


March 4, 2014  10:11 AM

Software Asset Management

Posted by: Arun Gupta
CIO, IT architecture, Large projects, Leadership

You know it is a funny fact, we know where the hardware is (at least most of it) and what it is used for. It is tagged, classified, part of the asset register with clearly defined depreciation rules and possible refresh when it reaches end of life. The same does not always apply to software...

February 24, 2014  10:26 AM

The 80% solution

Posted by: Arun Gupta
CIO, IT architecture, Large projects, Leadership

It had been a long project with missed timelines and scope creep, the kind of projects that everyone dreads as they create difficult conversations in every review meeting while meetings are being conducted. The vendor was as frustrated as IT; the management wanted to stop funding to the project and...

January 6, 2014  7:04 AM

Seasons’ Greetings and a Happy New Year!

Posted by: Arun Gupta
CIO, retaining talent, Skills shortage, Talent Magnet

Last week I met with two old friends who I had not met for a long time; one for more than a decade, the other a little less than that. The first was a successful technology entrepreneur; the second had made a successful global sales career. After the nostalgia was behind us, the dinner...

December 31, 2013  12:48 PM

Working on Vacation

Posted by: Arun Gupta
CIO, Out of Office, work life balance, Working on Vacation

I switched on my laptop to check on my holiday resort reservation and a message popped on my screen, an accusing one at that: “What are you doing online on vacation? Checking email or responding to some crisis that requires your...

October 21, 2013  7:26 AM

Process or Relationships?

Posted by: Arun Gupta
CIO, Leadership, People or process

Within a span of a week, twice I was asked the same question in different forums by different people. I don’t know if that was pure coincidence or what is due to the fact that both belonged to different parts of the world and thus had different perspectives. In both cases they were curious to get...

October 7, 2013  8:52 AM

Awry Outsourcing Anguish

Posted by: Arun Gupta
CIO, Leadership, outsourcing

Recently I met a friend whose company had signed a strategic outsourcing deal a few years back with much fanfare and was talked about as one of the first in his industry. His company made news in restricted industry circles and the vendor gained good leverage out of the deal. The long-term deal was...

September 23, 2013  8:59 AM

The micromanagement macrocosm

Posted by: Arun Gupta
change management, CIO, Leadership

As he entered the room, he was looking quite frustrated to say the least, and he is someone who does not feel frustrated so easily. That raised the curiosity of many in the room who have known him as the “jolly old fellow” always ready to help anyone with a smile. As someone who had been there...

September 9, 2013  9:53 AM

Insecurity is good

Posted by: Arun Gupta
CIO, Leadership

“Insecurity is Good”, so said a KOL CIO (Key Opinion Leader, a term I pick from my current industry - pharmaceuticals) in a conference which had over 100 CIOs gathered for a couple of days. It had the audience arise from their post-partum slumber, suddenly awake and scratched their collective...

August 26, 2013  7:41 AM

Unlearn to learn again

Posted by: Arun Gupta
change management, CIO, Leadership

We all have been part of multiple project teams; projects big and small, spread over weeks to months and years, functional and cross-functional, department, geography, or enterprise wide. We have played roles ranging from team member, functional or project lead, sponsor, champion, or simply an...

August 19, 2013  9:11 AM

Change of Boss

Posted by: Arun Gupta
change management, CIO, Leadership, managing expectations

Her castle suddenly appeared to be like a pack of cards precariously balanced which could come down collapsing at the slightest hint. The new person had a new agenda, a new style, a new set of ideas and notions on how your department should function, a new direction, and a new set of KPIs. Almost...

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