Oh I See! Getting CIOs to view their jobs from a different angle:

CIO as business champion


July 26, 2011  9:46 AM

Can the CIO improve customer service?

Posted by: Arun Gupta
BPM, CIO as business champion, customer satisfaction, Leveraging social media, Process discipline

It was a panel discussion. The headline for the discussion said,...

July 19, 2011  8:13 AM

Surviving audits

Posted by: Arun Gupta
Audit and the CIO, BPM, CIO as business champion, Compliance and the CIO, GRC, Internal Audit, Process discipline

Once upon a time (actually not too long ago) a company and its audit firm lost their marbles indulging in innovative accounting and logic belying practices. The event resulted in the former shutting down and the latter being dismantled. Hapless citizens and investors...


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