Oh I See! Getting CIOs to view their jobs from a different angle:

change management


September 23, 2013  8:59 AM

The micromanagement macrocosm

Posted by: Arun Gupta
change management, CIO, Leadership

As he entered the room, he was looking quite frustrated to say the least, and he is someone who does not feel frustrated so easily. That raised the curiosity of many in the room who have known him as the “jolly old fellow” always ready to help anyone with a smile. As someone who had been there...

August 26, 2013  7:41 AM

Unlearn to learn again

Posted by: Arun Gupta
change management, CIO, Leadership

We all have been part of multiple project teams; projects big and small, spread over weeks to months and years, functional and cross-functional, department, geography, or enterprise wide. We have played roles ranging from team member, functional or project lead, sponsor, champion, or simply an...

August 19, 2013  9:11 AM

Change of Boss

Posted by: Arun Gupta
change management, CIO, Leadership, managing expectations

Her castle suddenly appeared to be like a pack of cards precariously balanced which could come down collapsing at the slightest hint. The new person had a new agenda, a new style, a new set of ideas and notions on how your department should function, a new direction, and a new set of KPIs. Almost...

February 25, 2013  9:52 AM

The IT orphanage, happy ending?

Posted by: Arun Gupta
change management, CIO, IT applications, Shadow IT

Last week when I wrote about orphaned projects, applications and solutions that find no takers despite them having started life as perceived business critical process or need, many of the readers wrote back with their stories of orphanages within their companies. The problem has been around for a...

March 6, 2012  3:50 AM

Agile development, long deployment

Posted by: Arun Gupta
business apps vs. personal apps, change management, CIO, cloud-based apps, ERP deployment, Leadership, long project cycles

Exchanging notes with some old friends, reminiscences of long drawn ERP or similar projects and some quick wins took us on a rollercoaster ride. Everyone had been through a couple of...

February 14, 2012  8:51 AM

Strategic sourcing, pathetic delivery

Posted by: Arun Gupta
change management, outsourcing, outsourcing contracts, program management, strategic sourcing, vendor management

The poor fellow was looking harrowed after week long meetings sans his CIO with the big global IT services company with whom the company had entered into a long-term strategic services...

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January 31, 2012  8:25 AM

How many apps?

Posted by: Arun Gupta
change management, CIO, influencing outcomes, legacy apps, long tail of apps

For most companies that got started with their IT journey in the era of the mainframe, their journey through the evolution of technology created problem of the plenty. Client-server was a favorite for department apps, and the browser made proliferation easier...

December 27, 2011  9:52 AM

The price of inaction

Posted by: Arun Gupta
change management, CIO, strategic sourcing

The setting does not matter, but whenever I meet someone unrelated to IT (with IT folks the discussion is anyway about IT); the conversation always ends up with talking about

December 20, 2011  6:44 AM

Proactively resistive

Posted by: Arun Gupta
business uncertainty, change management, CIO, economic downturn, IT budgets, IT governance

Uncertainty is certain, that is the maxim of today and the reality for all of us individually, as well as, for enterprises. A repeat of the economic downturn of a few years back or worse, that is the question everyone is pondering over. When the sentiment is down, the...

November 29, 2011  7:58 AM

Finding alternatives

Posted by: Arun Gupta
BAU, business as usual, change management, CIO, cost of IT, ROI, TCO

The bewilderment was visible to everyone who even glanced at the face; not that too many people were in the room, but everyone could clearly see the expression on the face of the chairman. The trigger was the suggestion that the big ERP that has worked well for almost a decade should be discarded...


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