Oh I See! Getting CIOs to view their jobs from a different angle

Mar 4 2013   2:35PM GMT

2012 to 2013, old wine in new bottle



Posted by: Arun Gupta
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CIO lists
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global CIO challenges
Predictions for 2013
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In November 2011 I wrote about predictions for the CIO. Because I did not want to stop at 10, the post had 11 predictions. This year I did not create a list of predictions or a wish list for Santa CEO/CFO to fulfil. I also gave it a decent amount of time coming to end of February thus 16 months have elapsed; now looking at the list, its efficacy and applicability to the current year and beyond, I realize that the world at large for the CIO has changed but not changed. So here’s the list and current scenario.

1. CIOs globally will continue to be challenged on operating budgets. Capital investments will become relatively easier; operating expenses will need to be controlled very tightly.

Talking to many CIOs and CFOs in the last two months, this remains reality almost in its permanency

2. BITA (Business IT Alignment) will fall off the priority list for many as it will no longer be an issue. Business will acknowledge IT contribution and will work with IT to plan business goals. There will be no separate IT goals.

This shift was also acknowledged this year by the premier IT research company and validated by CIOs

3. Attrition will not be the problem, retention will be; with economic and political uncertainty, staff will hang on to their respective jobs. CIOs will have to take some hard decisions.

This trend is beginning to become a worry for a few CIOs; in the last 6 months there were many IT staff that were hit and were looking for opportunities.

4. Clouds will be the first choice for deploying apps for the mobile workforce. The rest will continue to access applications behind the firewall. Hybrid clouds will remain experimental as CIOs figure out that it really does not save money. CIOs will no longer build data centers.

Reality is quite close to this; I have yet to see core apps moving off. ROI has eluded everyone thus far

5. Lead by Consumerization, mobile devices will be out of IT control (for good) and the personal device will find a way to get inside; resisting CIOs will have to provide equivalent additional device, which eventually the Business will turn down. Managing multiple screens will become a pain for the Executive who will challenge IT to make it simpler. The phone as a corporate device will thus be replaced by the tablet over the next 2 years.

Tablets are making inroads especially with Win 8 stability curve round the corner. Everyone has 2-3 devices today with one of them rarely used but toted along nonetheless

6. CIOs will or be forced to challenge the cost of sustaining big ERP (licenses, support, etc.) as it keeps growing; alternate support vendors will gain market share. Usage will shift out from the office to using marketplace supplied micro-apps thereby challenging the existence of big ERP in 5 years.

Now this is one that I was really hoping would begin to help the CIO. So far no luck though

7. Social media fatigue will set in and even marketing teams will be asked to create ROI for expenses and investments on such initiatives. CIOs will need to manage expectations around social analytics while Consultants will thrive with maturity models and make loads of money.

Consultants did make money; the declining interest is evident though attention is shifting to another hyped technology below.

8. The CIO will continue to be tasked with managing information security with the CISO reporting into him/her. A few cloud bursts (cloud security breaches) will make matters worse before things settle down over 2013 and beyond.

Well, security breaches are becoming business as usual; uptime has been a bigger headache. So the CISO continues to live in the shadow of the CIO

9. Big Data will remain high on hype with vendors pushing and CIOs scratching their heads if it really gives the benefits promised.

Flowing from social media, the mushrooming industry is riding the hype curve while everyone is wondering if it is a key looking for a lock

10. Custom development of solutions will wane with ocean of micro-apps promising to enable business processes as effectively. At the same time appliances will replace generic hardware.

Custom solutions are slowing down though the micro-app has not replaced it as yet. Appliances are yet to get the required attention

11. Many CIOs and research analysts will not agree many with the above points.

When I published this list, many did disagree and some acknowledged it. This year I think I will stick to this for now.

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