Oh I See! Getting CIOs to view their jobs from a different angle:

June, 2010

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June 29, 2010  4:59 AM

What’s in a name?



Posted by: Arun Gupta
business IT alignment, business technology, evolution of IT, role of the CIO

In recent times, there have been many consultants, research entities and academia discussing the IT organization's transformation. The proposed concept seeks to rechristen IT to BT to reflect the new nature of the expected role. The rationale is largely around the fact that business drives...

June 22, 2010  12:54 AM

IT Annual Report



Posted by: Arun Gupta
Annual Report, business IT alignment, communicating business value, communicating IT value, IT Annual Report

Almost a decade back, I met the CIO of Intel, who talked about an Annual Report of the IT organization— similar to the Annual Report published by the company for its shareholders. This report made good reading, which at that time presented metrics around availability of systems, uptime of links,...


June 15, 2010  7:25 AM

It’s monsoon time again!



Posted by: Arun Gupta
CIO and clouds, cloud computing, cloud SLA, cloud watching, IaaS, PaaS, SaaS

Yes, it’s raining, and the country is covered with rain clouds for which everyone is thankful; after a year when everyone was worried. It’s as if the economy’s slowdown and lower budgets had a link with the reduced rainfall. You must be now wondering about the relevance of monsoon for a CIO....


June 7, 2010  6:55 AM

What has market capitalization got to do with customer satisfaction?



Posted by: Arun Gupta
alternative IT, consumerization of IT, customer satisfaction, IT innovation, market capitalization

Recent front page news pieces in many dailies, online media, (and almost everywhere) claim that a tech company’s market capitalization has overtaken the long standing leader on this metric. It’s being written about by many business publications, tech journals, writers, edits, and discussed by...


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