Enterprise IT Watch Blog

Jan 11 2010   9:07AM GMT

Readers Respond: The Year of the Power User



Posted by: Michael Morisy
Tags:
Google Guerillas
Power users
Reader Response

A number of people responded to 2010: The (next) Year of the Power User. First up is ColinM, who suggested it’s time for a truce as IT can’t afford to wast resources nannying users:

The key to controlling this risk is to make our internal systems attractive, functional and easy to use.  Then we avoid the temptation for power users to use twitter etc for their business purposes.

Maybe we need to trust our internal customers to set up wikis, provide internal chat services etc. and re-think all the prohibitions on the Acceptable use policy.

We can spend a fortune on locking down every USB port in the company, but perhaps that money is better spent on making sure the file sharing server has enough grunt to do its job properly.

Craig from Ontario saw the same problems, citing “horror stories of the ‘helpless’ desk that is unable to solve day-to-day problems which cripple users and slow or even prevent them from accessing applications they need to use.” On the other hand, Craig wrote, more and more users entering the workforce lack technical sophistication but are supposed to jump heads first into systems IT has implemented. Without at least some hand holding and guidance, business will likely grind to a halt or users will find shortcuts that could come back to bite them, like using more familiar spreadsheet software that doesn’t implement proper auditing and checks.

Where do you stand? Feel free to write in to me at Michael@ITKnowledgeExchange.com.

2  Comments on this Post

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when other members comment.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Michael Morisy
    [...] written about the dangers of the consumerization of IT before (actually, again and again), but such progress has marched on, despite our earnest protestations, linked arm-in-arm with that [...]
    0 pointsBadges:
    report
  • Michael Morisy
    [...] RIM, “Nothing has changed.” Unfortunately, the rest of the world has. IT no longer calls the shots on technology the way it once did. As HP will sadly tell you, a slick, next generation OS [...]
    0 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to: