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June 3, 2011  10:27 AM

A Sales Tale from the Customer’s Viewpoint

Posted by: Robin "Roblimo" Miller
convenience, cost, customer, IT, marketing, presentation, programming, quotes, sales, savings, time

The events I'm describing here happened nearly three decades ago, when I was Manager of Technical Services for Rotronic Instrument Corporation USA. Part of my job was making sure units got shipped safely to our customers. Our humidity instruments did not fit well into standard box sizes, so I...


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