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	<title>Climbing the IT Career Ladder &#187; admin</title>
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	<link>http://itknowledgeexchange.techtarget.com/IT-ladder</link>
	<description>Robin "Roblimo" Miller's tips for getting ahead in IT</description>
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		<title>Failover, Failover, Failover</title>
		<link>http://itknowledgeexchange.techtarget.com/IT-ladder/failover-failover-failover/</link>
		<comments>http://itknowledgeexchange.techtarget.com/IT-ladder/failover-failover-failover/#comments</comments>
		<pubDate>Mon, 02 Jul 2012 21:47:27 +0000</pubDate>
		<dc:creator>Robin "Roblimo" Miller</dc:creator>
				<category><![CDATA[admin]]></category>
		<category><![CDATA[failover work boss manager management IT CIO windstorm]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/IT-ladder/?p=466</guid>
		<description><![CDATA[There have been storms and power outages all over the country in the last week. And one of the worst-hit regions was our nation&#8217;s capital, Washington, D.C., and the suburbs around it. Where, it seems all kinds of important Internet services are located. Who would have thought a windstorm in Washington, D.C., could have waxed [...]]]></description>
				<content:encoded><![CDATA[<p>There have been storms and power outages all over the country in the last week. And one of the worst-hit regions was our nation&#8217;s capital, Washington, D.C., and the suburbs around it. Where, it seems all kinds of important Internet services are located. Who would have thought a windstorm in Washington, D.C., could have <a href="http://blogs.wsj.com/cio/2012/07/01/cloud-outages-show-cios-still-at-vendors-mercy/">waxed a stack of Amazon S3 and RC2 clients</a>? Doesn&#8217;t Amazon have backups? Salesforce had trouble Thursday. If you are an IT manager or a one-person IT shop at a small business, &#8220;failover&#8221; is your word of the week.<br />
<span id="more-466"></span><br />
Some CIOs and IT managers are going to be let go. Why? Because they bought into the cloud mythology, which was all fine and nice until the cloud suddenly turned into fog and things stopped working.  </p>
<p>Suddenly, in the face of wind and power outages, the cloud turned from a marketing elixir into real computers with hard drives and power supplies and lots of wire connecting them to the Internet. Except that without power they just&#8230; sat there. The didn&#8217;t answer http requests. Not even <i>https</i> got through! </p>
<p>The reality is that some (but not enough) hosting services had redundant connections and power &#8212; indeed, in some cases entire redundant <i>cages</i> &#8212; so things went on pretty much as normal. And power, Some had backup generators that roared to life immediately. Some did not. </p>
<p>I don&#8217;t know about you, but if I was a CEO or other manager to whom the IT head reported, and my servers were out due to lack of power backup or &#8212; better yet &#8212; 100% redundancy, heads would roll. And my angry finger might wander around the IT department until it lit upon you. </p>
<p>Yes, puny little you, in your corner, trying not to be noticed as you worked on the new failover plan your boss (who was just fired) asked you to draw up just a little late&#8230;</p>
<p>And the Boss of Boss&#8217;s gaze lit upon the paper you had in your lap, and asked, &#8220;What is that diagram?&#8221;</p>
<p>&#8220;It is our new failover and outage prevention scheme,&#8221; you replied.</p>
<p>The Boss took it, looked at it, turned it over (since at first he had tried to read it upside down), and said, &#8220;I see. Get your things together, Smathers or whatever your name is, and move into the corner office that became vacant three minutes ago, for you are our new IT manager. Failover! I like that idea. Failover!&#8221;</p>
<p>And with a too-hearty slam on the back, you were launched into the ranks of management where you could not only <i>afford</i> a hybrid car but were darn near expected to have one.</p>
<p>Failover. Yes, it was all about failover. When the chips are down and the storm howls overhead, you must have redunancy, because then not just you, but also the Boss of Bosses can be happy and calm, and instead of running around trying to placate Bod members, you can go off together (because you have lately become friends) to <i>Sonia&#8217;s Restaurant of Fine Food and Beautiful Waitresses Looking for Husbands</i>, where you can enjoy a lovely stroganoff along with several strong vodka drinks. And the attention of several beautiful, single waitresses. </p>
<p>Ah, failover. Isn&#8217;t it wonderful? </p>
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		<item>
		<title>How GNU Telephony Can Make Your Job More Secure</title>
		<link>http://itknowledgeexchange.techtarget.com/IT-ladder/how-gnu-telephony-can-make-your-job-more-secure/</link>
		<comments>http://itknowledgeexchange.techtarget.com/IT-ladder/how-gnu-telephony-can-make-your-job-more-secure/#comments</comments>
		<pubDate>Tue, 05 Apr 2011 19:14:01 +0000</pubDate>
		<dc:creator>Robin "Roblimo" Miller</dc:creator>
				<category><![CDATA[admin]]></category>
		<category><![CDATA[employment]]></category>
		<category><![CDATA[IT]]></category>
		<category><![CDATA[open source]]></category>
		<category><![CDATA[pbx]]></category>
		<category><![CDATA[promotion]]></category>
		<category><![CDATA[telephone]]></category>
		<category><![CDATA[telephony]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/IT-ladder/?p=21</guid>
		<description><![CDATA[GNU Telephony is not a single program, but a whole group of GNU programs that can be used to create a free (as in freedom) and very low (financial) cost VoIP telephone system for a business, government agency or non-profit group. Installing and maintaining a GNU Telephony system may increase your value to your employers [...]]]></description>
				<content:encoded><![CDATA[<p><a href="http://www.gnutelephony.org/index.php/GNU_Telephony">GNU Telephony</a> is not a single program, but a whole group of <a href="http://en.wikipedia.org/wiki/GNU_General_Public_License">GNU</a> programs that can be used to create a free (as in freedom) and very low (financial) cost <a href="http://en.wikipedia.org/wiki/Voip">VoIP</a> telephone system for a business, government agency or non-profit group. Installing and maintaining a GNU Telephony system may increase your value to your employers by a substantial amount. And if your current employers don&#8217;t recognize that value, others surely will. So whatever knowledge you gain about VoIP will <i>not</i> be wasted in the long run.<br />
<span id="more-21"></span><br />
This article grew out of an IRC conversation with Haakon Eriksen, Project Coordinator of the new <a href="http://www.gnutelephony.org/index.php/GNU_Free_Call_Announcement">GNU Free Call project</a>. Here&#8217;s what the project says about itself: </p>
<blockquote><p>
Our goal is to make GNU Free Call ubiquitous in a manner and level of usability similar to Skype, that is, usable on all platforms, and directly by the general public for all manner of secure communication between known and anonymous parties, but without requiring a central service provider to register with, without using insecure source secret binary protocols that may have back-doors, and without having network control points of any kind that can be exploited or abused by external parties. By doing so as a self organizing meshed calling network, we further eliminate potential service control points such as through explicit routing peers even if networks are isolated in civil emergencies.</p>
<p>We do recognize this project has significant long term social and political implications. It also offers potentially essential utility in public service by enabling the continuation of emergency services without requiring existing communication infrastructure. There are many ordinary public service uses, such as the delivery of eHealth services, as well as medical, and legal communication, where it is essential to treat all with equal human dignity by maintaining privacy regardless of race, religion, or political affiliation. Equally important is the continuation of emergency medical services even when existing infrastructure is no longer available or has been deliberately disabled.
</p></blockquote>
<p>Ah ha! This is more than just some free software that can save your company money on telecommunications. It&#8217;s a project that might help freedom-loving rebels work around Internet restrictions set up by repressive regimes &#8212; and that can help maintain communications in the face of natural disasters, too.</p>
<p>Haakon says the Norwegian government has <a href="http://www.linuxpromagazine.com/Online/News/GNU-Free-Call-Receives-Award-for-Best-eHealth-Solution-using-Free-Software?category=13445">awarded the Free Call project 100,000 Kroner</a> (18,182 USD) as &#8220;entrepreneurial support&#8221; for &#8220;best eHealth solution using free software.&#8221; So this is a project that has resources, not just something that might happen &#8220;someday.&#8221; This is a good time to get on board, not only because it&#8217;s still a new and exciting project, but because if you&#8217;ll be working with it on behalf of your employer, the earlier you get involved in a free software project, the more influence you tend to have in its future direction.</p>
<p>Meanwhile, while work on Free Call ramps up, you should be looking at the mature, production-ready <a href="http://www.gnutelephony.org/index.php/GNU_SIP_Witch">GNU SIP Witch</a> project. This project, overseen by GNU Telephony guru David Sugar, is in wide use all over the world, and has well-developed community and commercial support channels. SIP Witch is something you can present to your boss or bosses right now, today, as a way to save money on telecommunications. And this is how you are going to use GNU Telephony to increase <i>your</i> corporate value, right?</p>
<p>The point here isn&#8217;t GNU Telephony, even though it&#8217;s a series of projects that can help a lot of companies save money. The point is that picking out a specialty or niche within your company&#8217;s IT heirarchy that others can&#8217;t fill without some special training or knowledge makes you a more valuable employee.   </p>
<p>Another classic way to make yourself valuable to your bosses is to hold passwords hostage. A City of San Francisco sysadmin, Terry Childs, famously <a href="http://itknowledgeexchange.techtarget.com/cio/san-francisco-it-hack-story-looks-a-bit-too-much-like-chinatown/">did exactly that back in 2008</a>. The story did not end well for anyone involved, and if you try to concoct an updated version of it, you probably won&#8217;t have any more luck than Terry did.  </p>
<p>GNU Telephony knowledge or expertise in any IT niche where you can save your company money, downtime or both, is a more effective way of building your perceived value than Terry Childs&#8217; method.</p>
<p>It will let you sleep better at night, too.</p>
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