LAS VEGAS — Two new Samsung devices, the Galaxy Note and the Galaxy Tab 7.7, will offer security and management enhancements for business users.

The devices, announced this week at the International Consumer Electronics Show, are the first to carry the Samsung Approved for Enterprise (SAFE) tag. SAFE devices target the growing number of consumers using personal smartphones and tablets at work and the challenges IT faces in securing and managing these devices, Samsung said.

All SAFE devices will offer on-device, 256-bit encryption and integrate with leading mobile device management and VPN products, the company said. They’ll also have Microsoft Exchange ActiveSync support.

The Galaxy Tab 7.7 is an ultra-thin Android 3.2 tablet that will run on Verizon Wireless’ network. The Galaxy Note is a 5.3-inch Android 2.3 smartphone — sorry, no Ice Cream Sandwich here — that blurs the lines between phones and tablets. It will run on on AT&T.

LAS VEGAS — VMware plans to bring mobile virtualization to tablets.

That’s the word from Hoofar Razavi, VMware’s mobile product management director, who met with me here at the International Consumer Electronics Show. Smartphones were a logical first step for mobile virtualization, because they’re so much more pervasive than tablets, Razavi said. But extending mobile virtualization to tablets is a “logical transition,” he said.

VMware Horizon Mobile uses a hypervisor to create an encrypted, IT-controlled work environment on users’ smartphones. The technology has not yet hit the market, but LG said yesterday that it should be on some of its phones within a few months.

The big issue for VMware mobile virtualization on tablets, as on smartphones, will be OS and device support. For now, Horizon Mobile will be available only on Android smartphones made by LG or Samsung and running on either the Verizon Wireless or Telefonica networks. Not having iOS support is a pretty big deal in the smartphone market, but it’s a much bigger deal in the tablet market, where the iPad has such a commanding lead.

By James Furbush, News Writer

Code Year, a new initiative to teach people coding, has registered more than 100,000 students in less than a week. That’s double the number of students who enrolled in U.S. computer science undergraduate programs last year, according to Mashable.

Code Year’s success is a clear indication that interest in computer sciences and programming has gone mainstream. It seems like everyone from your kid sister to the college intern your IT department just hired is dabbling in app development. And it’s all thanks to the rise of mobile devices.

Still, the supply of mobile developers isn’t keeping up with the demand from employers, according to the latest monthly IT staffing report from Dice.com, a technology and engineering careers site.

“The biggest reason is, the mobile platforms are so new, there are just not a lot of developers with years and years of experience,” said Alice Hill, managing director with Dice. “At the same time, everyone wants a mobile app. So there’s growing demand and there’s still a small pool.”

Basically, if you’re a mobile developer who can build a quality app and get it through the submission process, that’s the “perfect formula” for landing a good job, Hill said. It sounds easy, but in actuality, few technology professionals have purchasable apps on their CVs. Fewer than one in five have gotten over the submission process hurdle, and only a quarter of tech professionals are even doing mobile development full-time, according to the Dice report.

For most, the newness of mobile app development has relegated it to the hobby or side-project bin. But demand for Android and iPhone developers has risen more than 150% in the past year, according to Dice, and it’s not just hot startups that are looking for mobile app development talent. It’s an “array of industries” and businesses as varied as Major League Baseball, Rhapsody and Capital One, Hill said.

For job-hunting mobile developers, she added, “this is their year.”

VMware updated its View clients for Apple iPads and Android tablets today, and View shops will soon have an Amazon Kindle Fire client as well.

The tech previews of VMware View clients with PC-over-IP (PCoIP) support for Mac OS X and Ubuntu Linux are also available. Previously, View clients for Mac OS X only supported Remote Desktop Protocol, which meant poor performance.

“We should have waited for PCoIP before delivering those clients,” said Pat Lee, director of end user clients for VMware. “But all of our clients now support PCoIP.”

The use case for running virtualized Windows OSes and applications on mobile devices using a virtual desktop infrastructure (VDI) client lies mostly in education — universities that want to adopt server-based desktops to deliver university apps on Macs, Kindle Fire and other student-owned devices, Lee said. And broad client device support is important to companies with bring your own device policies.

VMware has faced criticism for having a very short list of View clients, compated to competitor Citrix’s client support list, which still includes far more tablets and smartphones. There aren’t VMware View clients for the iPhone or Blackberry devices, for instance. VMware admits it must support all types of client devices in order to gain new VDI customers and will continue to grow its client support list, Lee said.

The existing clients integrate with View 4.6 and 5.0, and all are available for free to View customers. They are available from Apple’s App Store, Google’s Android Market and, for Cisco Cius users, Cisco’s AppHQ. In addition, VMware View for Linux is available to download from the Ubuntu Software Center, and the Kindle Fire client will be available in the Amazon Appstore for Android this month.

Diversify, diversify, diversify! It’s common advice in the investment world, especially when the economy’s not looking so rosy. The theory is, if you hold stakes in lots of different kinds of companies, the failure of one company (or even a whole industry) won’t sink your entire portfolio.

For years, the bulk of Research in Motion’s eggs have been in one basket: BlackBerry smartphones. And it was quite the lucrative basket. But now, thanks to the consumerization of IT, the BlackBerry is losing its grip on the enterprise market. So, naturally, RIM is diversifying.

The company today announced BlackBerry Mobile Fusion, a BlackBerry mobile device management (MDM) service that will also manage iPhones, iPads and Android devices.

Mobile Fusion will allow IT admins to control device-specific functions — such as remote lock and wipe, policy enforcement and application delivery — from one Web-based console, RIM said. The service will rely on BlackBerry Enterprise Server (BES) for BlackBerry management, and it will use software acquired from ubitexx to manage Apple and Android devices, according to The Verge. A closed beta program will begin in January, with general availability scheduled for late March, RIM said.

There are other multi-platform MDM vendors out there, but RIM is in a unique position to capitalize, thanks to its history in the enterprise and existing relationships with BES customers. (That’s if Mobile Fusion can manage iOS and Android as well as BES can manage BlackBerry — which, given most vendors’ history managing other vendors’ stuff, is a big “if.”)

The bigger issue, however, is what this news means for RIM’s core business, enterprise smartphones. RIM isn’t explicitly admitting defeat, but the company knows it’s in trouble. In the press release, RIM said it developed Mobile Fusion in response to “an increase in the diversity of mobile devices in use in the enterprise,” which is the nice way of saying “Apple and Google stealing our market share left and right.”

In light of this admission, diversification is the right move for RIM. But given the company’s recent troubles, it may not be enough.

The HTC Droid Incredible Android 2.3 update is screwing up a lot of people’s phones.

Droid Incredible users (myself included) finally received Android 2.3 — which came out last year, by the way — on Monday night. After updating, many users (again, myself included) began receiving “low storage space” notifications, and the apparent low storage was preventing access to certain apps, such as Gmail and Google Talk. I say “apparent low storage” because most users in fact had plenty of space available; mine was around 80% free when I checked.

Then, last night, another OS update became available. For some lucky people (me), this update apparently fixed the issue. For others (my girlfriend), it didn’t. And there are even reports from users who have such low storage space that they can’t even install the update that may or may not fix the low storage space problem.

There’s been no word from Verizon Wireless or HTC or Google on what the cause of the problem is or when affected customers can expect a real fix.

The problem speaks to a bigger issue with Android, and that is OS fragmentation. It’s ridiculous that Incredible users had to wait a year for Android 2.3, which is a rather underwhelming OS upgrade to begin with. Wow, my notification bar now says “3G” in a super-cool, futuristic font and my default ringtone is now in a higher pitch! Thanks, guys, this is so totally worth ruining my phone over!

But this is what happens when OS updates are left in the hands of carriers and manufacturers. They become an afterthought. I already bought the phone from HTC, and I’m already locked in to a Verizon contract. These companies gain nothing by updating my operating system. They make their money on the new customers who buy the new devices with the new OSes.

The problem for Android is, when my contract is up and I’m one of those potential new customers, my new device might be an iPhone.

By Julia Anderson and Colin Steele, Editors

Apple sold more than 4 million iPhone 4S devices in the three days after its launch, the company reported. AT&T and Sprint also reported record sales on the first day their customers could purchase the iPhone 4S in stores.

More than 25 million devices are now running iOS 5, the latest iPhone, iPod touch and iPad operating system, Apple said. In addition, more than 20 million people have signed up for iCloud, Apple’s new cloud storage service. Both iOS 5 and iCloud debuted just last week.

Android 4.0 Ice Cream Sandwich debuts

With Android 4.0 Ice Cream Sandwich, Google is unifying its smartphone and tablet operating systems.

The current smartphone-specific OS is Android 2.3 Gingerbread, and the tablet OS is Android 3.0 Honeycomb. But Android 4.0 is designed to run on both kinds of devices, which should quiet some of the complaints about Android device fragmentation.

Ice Cream Sandwich features a new user interface, with separate home screen tabs for apps and widgets. There’s also improved management of notifications and application-level controls over data usage. And for business users, the OS offers new security and VPN APIs.

Google and Samsung showed off Android 4.0 at a media event in Hong Kong this week. The OS is expected to be available on devices next month.

RIM launches BBX, immediately sued

BBX, the next-generation operating system for BlackBerry smartphones and tablets, debuted at this week’s BlackBerry DevCon Americas conference.

BBX combines the traditional BlackBerry OS with QNX, an operating system Research in Motion (RIM) acquired last year. RIM was short on details about BBX, but the company did say the OS would make it easier to develop richer, more interactive “super apps” for BlackBerry devices.

Talk about potential BBX features was short-lived, however, because the day after the launch, a software company called BASIS filed legal action against RIM over the BBX name. It turns out BASIS has its own operating system called BBx, and RIM’s announcement caused “great confusion” for BASIS users, the company said.

The lukewarm reception to BBX, last week’s BlackBerry outage and the continued success of iOS and Android devices have at least one blogger wondering whether RIM should give up on BlackBerry entirely.

Motorola, Verizon unveil Droid RAZR

The new Droid RAZR will be the world’s thinnest LTE-capable smartphone, Motorola and Verizon Wireless said this week.

Despite its 7.1mm waist line, the latest in Motorola’s line of Android smartphones has a similar look to other Droid models. But it boasts a Kevlar fiber casing designed to “withstand the back-pocket test,” Motorola said.

The Droid RAZR runs Android 2.3 (Gingerbread) and supports Verizon’s 4G LTE network. Motorola has also included support for its MotoCast application, which streams content between PCs and mobile devices. Business users will have access to corporate email, the ability to view and edit Word documents, and Citrix Receiver for remote application access.

Pre-orders for the Droid RAZR start Oct. 27, and it’s scheduled to be available in stores in November.

Photo (cc) by Denise Cross and republished here under a Creative Commons license. Some rights reserved.

VMware is finally bringing mobile virtualization to market, but it’s far from a slam-dunk solution to bring-your-own-device problems.

The VMware Horizon Mobile service will become available on Verizon Wireless smartphones within months, the companies said at VMworld Europe this week. Horizon Mobile is designed to keep corporate data and applications segregated and protected on personal smartphones, but issues around device compatibility and management may hamper IT adoption, experts said.

For one, Horizon Mobile will be available only on Android devices.

“You need more device and more OS support to make [mobile virtualization] valid at an enterprise level,” said Brian Katz, director of mobility at a major pharmaceutical company.

How Horizon Mobile works

Horizon Mobile relies on the Mobile Virtualization Platform (MVP), a mobile phone hypervisor that VMware introduced  in 2008. MVP creates two environments on the same smartphone — one for personal use and one for business. IT administrators can monitor, secure and deploy applications to the business environment using the VMware Horizon Mobile Manager portal.

But Horizon Mobile Manager creates Android images that admins must manage. That may be a turn off in some IT shops, because it creates a lot of overhead, Katz said.

Mobile virtualization on Android only: ‘A messy situation’

VMware has said it’s working on bringing MVP to the iPhone, but Apple has shown no inclination (at least publicly) to allow mobile virtualization on iOS. If mobile virtualization ultimately solves  bring-your-own-device (BYOD) issues, this lack of iOS support will be a roadblock, because not all end users are Android owners.

“It’s kind of a messy situation,” said Ben Schorr, CEO of Roland Schorr and Tower, an IT consultancy based in Honolulu, Hawaii.

Mobile virtualization isn’t even necessary on the iPhone or Microsoft’s Windows Phone 7. Unlike Android smartphones, those devices have monitored app stores, and the applications come with a certain level of security, said Wes Miller, research analyst with Directions on Microsoft, a Kirkland, Wash.-based consulting firm. Miller pointed out that one of the biggest complaints about iOS — its lack of multitasking capabilities — is actually an asset when it comes to security.

“The applications are incredibly sandboxed, and … that is a great security solution, even though it limits the productivity of apps,” he said. “[Mobile virtualization] is an incredibly high-charged security approach, and that’s great, but the fatal flaw is that you’re having to consider this, on Android, because the platform itself is intrinsically not secure.”

Mobile virtualization: One aspect of BYOD?

It’s not an overall BYOD option, but Horizon Mobile can help IT get more control over end users accessing corporate data and applications on Android smartphones, Schorr said.

“If you don’t give the end users what they want, they find ways to get around it,” he said. “Mobile virtualization is going to be a solution if for no other reason than to placate those users.”

Katz agreed that mobile virtualization does have some valuable uses, such as for specific projects where every employee has the same device. But overall, it’s better to try to manage all mobile devices with as few tools as possible, he said.

“Do you handle your Android devices one way, do you handle your iOS devices another way, do you handle your Windows Phone devices a third way, or do you try to find a solution to best unite all three?” he said.

Horizon Mobile device details

LG Electronics will be the first manufacturer to offer Horizon Mobile on its Verizon Wireless devices. VMware also has a mobile virtualization deal with Samsung and is working with Google to add MVP to the Android kernel.

At the conference, VMware also disclosed a Horizon Mobile partnership with Telefonica, a wireless carrier that does business in Spain, Latin America and South America.

As the bring-your-own device phenomenon grows, so do the options for separating personal and business communications on the same device.

Desktop virtualization delivers self-contained business operating systems and applications to smartphones and tablets. Technologies such as VMware’s Mobile Virtualization Platform and AT&T’s Toggle let users essentially keep two phones — one for business use, one for personal use — on the same device. And with a new release from ShoreTel, employees can securely tap into their companies’ unified communications (UC) systems from their mobile devices.

“We’re starting to see a lot of interest in companies that want to make the mobile device the primary method of communication,” said analyst Irwin Lazar, a vice president at Nemertes Research.

ShoreTel focuses on mobile unified communications

Announced this week, the latest version of ShoreTel Mobility aims to provide user-friendly mobile unified communications access. An employee downloads an app, which integrates with his or her phone’s existing dialer and contact list, and IT then provisions that device for access to the UC system.

When the employee calls a personal contact, the phone makes the call as usual. But when the employee calls a business contact, ShoreTel Mobility kicks in — automatically connecting to the VPN if outside the corporate firewall — and the user has access to the company’s full UC features.

“It makes it a lot easier to use,” Lazar said. “From a user perspective, it’s just like any other app.”

As with any bring-your-own-device (BYOD) initiative, device support is a major factor in whether a new project will succeed or not. ShoreTel Mobility supports 12 Android devices running version 2.1 or higher, Apple’s iPhone, iPad and iPod Touch, plus the latest BlackBerry OS 6 devices.

“Most of our customers used to be focused on the BlackBerry … and as Android and iPhone got more popular, this whole bring-your-own-device phenomenon got its legs and took off,” said Pejman Roshan, ShoreTel’s vice president of mobility.

ShoreTel Mobility also connects to all leading PBX systems in addition to ShoreTel’s, including those from Cisco Systems, Juniper Networks and Microsoft.

“A lot of [other vendors] have a fairly limited number of mobile devices that they’ll support, and it brings it back into their own portfolio,” said Frank Stinson, partner and senior analyst with Intellicom Analytics. “It’s not supporting the bring-your-own-device thing as well as [ShoreTel].”

The ShoreTel Mobility app does not store any data locally on users’ devices, so IT admins can de-provision employees without wiping out the personal data on their phones — a common complaint among users.

“They can containerize the app, knock out the app, put a poison pill in the app, whatever you want to call it, and not take out the whole device,” Roshan said.

Mobile and desktop virtualization options

ShoreTel Mobility is focused on keeping personal and business phone calls separate, but other approaches pay more attention to data and apps.

VMware and Verizon Wireless will announce this week they are partnering to offer personal and business segregation on smartphones, according to IDG News Service. They will presumably use VMware’s Mobile Virtualization Platform (MVP), a smartphone hypervisor that allows multiple operating systems to run on the same device — in effect creating isolated environments that users can switch between based on the tasks they need to perform.

Also this week, AT&T announced Toggle, a similar feature based on technology from Enterproid, whose Divide platform lets users create secure enterprise profiles to access on their personal smartphones.

A major problem with VMware MVP and AT&T Toggle is that, as of now, they only run on Android devices, said Mike Sapien, principal analyst with Ovum.

“Multiple platforms, multiple operating systems, multiple devices is a lot more friendly for the users,” he said.

Their go-to-market strategies may also cause issues for IT admins, who are looking to make their jobs easier, not harder, Stinson said.

“ShoreTel’s selling to the enterprise and providing an architecture to support users’ existing devices,” he said. “The carriers are coming at it from the other angle. If they’re contracting with the user, that’s kind of an administrative hassle for the enterprise.”

Desktop virtualization technologies aren’t an ideal solution, either. Reliance on connectivity and the performance of Windows OSes and apps on mobile devices are still obstacles for many organizations. As Bob Egan, managing director of MGI Research, put it at last week’s Interop conference, “Virtualization is a mess right now. … The company that figures out media support and application and OS neutrality is going to be a big company.”

Photo (cc) by Trace Meek and republished here under a Creative Commons license. Some rights reserved.

A massive BlackBerry outage has left users with limited email and messaging services for much of this week.

The BlackBerry outage began Monday for users in Europe, the Middle East and Africa, and it spread to North America on Wednesday. Research in Motion (RIM) has blamed the BlackBerry outage on the failure of one of its core networking switches — and the subsequent failure of its backup system.

The BlackBerry outage comes at a terrible time for RIM. Once the only game in town for mobile email, its market share is eroding as consumer devices running Apple iOS and Google Android take hold. RIM still offers the strongest enterprise management capabilities, but that matters less and less, thanks to the consumerization of IT. And its enterprise reputation will definitely take a hit with this extended BlackBerry outage.

Late Wednesday night, RIM said service levels were improving. And today, co-CEO Mike Lazaridis posted this message on YouTube:
[kml_flashembed movie="http://www.youtube.com/v/zQ1esvGae_s" width="425" height="350" wmode="transparent" /]

Apple iOS 5 released

The latest version of Apple’s mobile operating system, iOS 5, hit iTunes on Thursday. The release brings more than 200 new features to the iPhone and iPad, including a drop-down notifications menu, better camera options and Twitter integration that’s laid on real thick.

With iOS 5, Apple is also moving beyond mobile devices into another consumerization area: cloud storage. The new iCloud service stores music, videos, photos and documents and makes them available across your iOS devices, Macs and even PCs. Hey, speaking of cloud storage…

Box.net targets businesses

Cloud storage and collaboration service Box.net has raised $81 million in its latest round of funding, designed to help boost its enterprise offerings.

Box.net and similar services, such as Dropbox, have grown in popularity among people who want to store and access their data and documents — both personal and business — from any device. But this Wild West approach has businesses concerned about security, and now the major IT vendors are swooping in.

Microsoft (Windows Live SkyDrive), Apple (iCloud) and VMware (Project Octopus) are all entering the cloud storage market to address enterprise needs. Box.net, for one, is not backing down.

“Businesses of all sizes are moving their information and collaboration to the cloud, and with this new capital we’ll support their transition by continuing to aggressively out-innovate legacy players like Microsoft,” co-founder and CEO Aaron Levie said in a press release.

Box.net also turned down a $600 million acquisition offer from Citrix Systems earlier this year, according to Forbes. And to combat this week’s debut of iCloud, the company is giving away 50 GB of storage to all iOS users.